Reviews (31,665)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

July 17, 2024

Worked with Raphael today after my first order and he was extremely helpful, quick efficient answers that got my questions satisfied. Thanks for his help and the DSERS team

SplashSnail
United States
7 months using the app
DSers replied July 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Estou muito satisfeito com os serviços e atendimento da Dsers, em especial ao atendimento da Chloe que me atendeu e solucionou minhas dúvidas de forma rápida e eficiente. Obrigado Chloe.

DiTutto Imports
Brazil
9 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 30, 2024

I recently encountered an issue with product data transmission, and I reached out to Dsers for help. Vivian was the representative who assisted me, and her service was nothing short of excellent. She was not only efficient in resolving the problem but also very attentive and professional throughout the process. It's refreshing to receive such high-quality customer service.

NOVALENIA
Switzerland
5 months using the app
DSers replied July 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!

CratenClick
United States
Over 1 year using the app
DSers replied April 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 27, 2024

What a service! They find your problem right away and take care of it . Thanks to Lena for that very prompt response, Love DSERS, the app and the people who hold everything together. i hardly recommend!

J'aime mes enfants
Canada
11 months using the app
DSers replied May 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 25, 2024

I recently had an issue with my order ad reached out to customer service for assistance. Chrissy was the one who helped me, and I couldn't be more pleased with the experience. She was incredibly friendly, patient, and efficient in solving my problem. Thank you, Chrissy, for your outstanding service!

Noble Sleep
Australia
10 months using the app
DSers replied June 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 16, 2024

I just started my Shopify store and got my second order. I was a little confused as to how ther Dsers worked with mapping and with placing orders.

I asked for help from them and they were amazing! Chrissy helped me from start to finish immediately and was the greatest customer service rep I've ever dealt with. She walked me through everything properly and made sure I understood the whole process. She also walked me through setting it up properly in my shop. Thank you Chrissy so much ! I really appreciate it

Merkata
Canada
7 months using the app
DSers replied May 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 10, 2024

Tiffany was extremely helpful in the messenger app. She fixed an issue when I was trying to place an order. She told me to choose a different option and it would still link it to my shopify store. Everything worked out and she was extremely helpful and polite! She allowed me to complete my order for my client within a few minutes. Thank you!! DSERS- Cortney from Sofia Lynn Rose

Sofia Lynn Rose
United States
5 months using the app
DSers replied April 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 17, 2024

great

Trump Christmas
Sweden
4 days using the app
DSers replied November 18, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Blanca is the best, 5 star rating

My Store
Slovenia
2 months using the app
DSers replied September 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team