Reviews (31,667)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

Edited September 30, 2024

Service is always great with DSers. They've responded within an hour every time I contacted them.

Aurora and Ralla helped me quick fast yesterday!

Crest Harbor
United States
8 months using the app
DSers replied July 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2024

I contacted DSERS support for several questions and Isak answered all my questions with clarity and speed, he explained everything to me to the letter and it was very nice, I recommend

zaramilo
France
7 days using the app
DSers replied September 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Merci à Vivian d'avoir résolu mon problème rapidement. Très poli et réactif

prolight
France
4 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 30, 2024

Im literally a "newbie" to dropshipping, and I was running into some issues with my first order being processed and shipped. I contacted customer service via messaging and Alice greeted me in a timely manner and stayed patient and helped me through quite a lot of questions. Would never have been able to get this going if it wasn't for her help. Thank you again.

Good Livin’!
United States
9 months using the app
DSers replied March 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 26, 2024

Rfimp went above and beyond to help me out, one of the best customer service I've ever had. Even though Dsers sucks compared to Oberlo, I'm glad there are some competent support people that work for Dsers.

Avenila - Interior Lighting, Design & More
United States
Over 1 year using the app
DSers replied March 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 23, 2024

I work with Rfimp today, because i cant fix my problem with DSers. He is very cool guy, wich help me to fix all of my problems.
Thank you for the fast and excellent service

Paw Paradise
Austria
3 months using the app
DSers replied July 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 6, 2024

This application works well, but at a moment i did not understand everything and Isak helped me a lot, so thank you very much to him.

Jeune prince
France
2 months using the app
DSers replied August 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 13, 2024

I had an exceptional customer service experience thanks to Tiffany. Her responses were not only swift but also incredibly kind, making the entire process smooth and enjoyable. It's rare to find such attentive and efficient service these days.

Oppelio
United States
Over 1 year using the app
DSers replied March 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Villanelle is knowledgeable, patient, helpful, and kind! Thank you, Villanelle!

My Store
United States
About 1 month using the app
DSers replied September 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 20, 2024

O app é excelente, mais especificamente a assistência que foi rápida e eficiente.

Trendy Wave
Brazil
8 months using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team