Reviews (31,667)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

September 20, 2024

O app é excelente, mais especificamente a assistência que foi rápida e eficiente.

Trendy Wave
Brazil
8 months using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 4, 2024

Rita was a great contact for the assistance i needed. The problem was resolved quickly and this person allowed me to understand the heart of the problem so that it would not happen again. Thanks a lot

Break&Win
Belgium
7 months using the app
DSers replied July 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Only started today dropshipping, needed help, contacted help desk and Rin at Dsers was patient and helped me with my issue, great service Rin, thankyou

AdornMe
United Kingdom
1 day using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 4, 2024

I have used DSers for a while yet and it is amazing! Most notably, the staff who are available to help you with any troubles you have whether big or small! Today I was helped by somebody named Wendy who was extremely polite and efficient, my problem was solved in just a few minutes and now I'm back to work!

Orlia
United Kingdom
9 months using the app
DSers replied March 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 29, 2024

Thank you Ralla. It was clean. some doubts doublechking emails and some connection issues. Ralla sticked to help until we reach on a resolution i felt confortable with. Once again thank you keep it that way

CLEODAN
Portugal
12 months using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 6, 2024

I would like to express my immense satisfaction with Chrissy's work. The attention to detail, dedication and support offered was simply incredible. She exceeded all my expectations, showing professionalism and kindness that are rare to find. Chrissy, thank you so much for all your hard work and for making a difference in my project!

PetsPlayLand
Australia
About 1 month using the app
DSers replied August 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 3, 2024

Mein Problem wurde schnell und einfach gelöst

Fimada
Germany
3 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 13, 2024

Lydia was exceptional in helping me navigate and understand the process to align Shopify and DSers. She was very helpful and showed examples for better comprehension.

Hang Cosmetics
Canada
4 months using the app
DSers replied August 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 6, 2024

The customer service is great! Had a problem with my orders, that I didn't know how to resolve myself, but Marry was there to help and guide me. Quck and direct answers to my questions, and resolved my problem within 5 minutes. Thank you!

SprintBuy
Latvia
About 1 year using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 21, 2024

Amazing service great people to help. Thank you so much Celia. She is the best and helped me resolve my problem

LuxeRealm
United States
About 1 month using the app
DSers replied August 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team