Reviews (31,667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.
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I spoke with Chrissy from DSers Support Team. And she was extremely helpful. I'm new to DSers/Alliexpress and I am struggling a little bit getting it to all work for me. Chrissy was extremely helpful and very professional. She helped me understand exactly what I need to do.
Thank you very much
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Lydia was exceptional in helping me navigate and understand the process to align Shopify and DSers. She was very helpful and showed examples for better comprehension.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Amazing service great people to help. Thank you so much Celia. She is the best and helped me resolve my problem
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great Customer support
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
From the moment I reached out to her, Rin demonstrated exceptional professionalism, expertise, and dedication.
Rin went above and beyond to understand my specific needs and provided tailored solutions that significantly improved my store's performance. Her in-depth knowledge of Shopify and AliExpress was evident in every interaction, and she patiently guided me through each step of the process, ensuring I felt confident and well-informed.
Thanks to Rin's support, my store is now running smoothly, and I've seen a noticeable increase in sales and customer satisfaction. Her commitment to excellence and genuine care for her clients make her an invaluable asset.
I highly recommend Rin to anyone looking for expert assistance with their Shopify store. She truly deserves more than 5 stars!
Thank you, Rin, for your exceptional help and support!
Warm regards, Chris Williams
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I needed some help from Dsers about my fullfilment process and how things work, i am new on dsers. And i can surely say that it was a 10/10 service.
A very nice girl named Aimee helped me and she answered EVERY question i asked not only fast, but very clear. She has pro customer treatment skills, and helped me more than i expected. I felt comfortable asking anything.
Give her a raise!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I needed help mapping a new supplier to my store and Ivan from DSers was super helpful and showed me exactly how to do it. And then checked to make sure I had done it correctly. Easy and effective help!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I'm really satisfied with DSers features, which save a lot of effort to me, and their customer support especially with Rita, which guides me in my first steps to integrate the app with my store.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Chrissy provided a great service and answered all my questions on time.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Today Aimee exceeded our expectation!! She helped us map new suppliers for products which we thought were obsolete. She found alternate suppliers and really helped to provide equally excellent service to our customers. This was greatly appreciated. Thanks Aimee
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team