Reviews (31,667)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

July 31, 2024

Ivan was AMAZING with assisting to have my Shopify store linked properly. Thank you for your knowledge and your time. You're the best!

My Store
United States
4 months using the app
DSers replied August 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 16, 2024

Blanca is the best, 5 star rating

My Store
Slovenia
2 months using the app
DSers replied September 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2024

Luna has been an amazing help she went above and beyond very impressed with the customer service

Rooklo
United States
About 1 year using the app
DSers replied August 18, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 10, 2024

Customer service is Great! Aimee replied in seconds, she answered all my questions, and she helped alot!
Thank you DSers for this service
Thank you Aimee!

Note: I saw some few bad reviews before about price changing which me afraid a little bit, but after I checked the app, I believe people are not aware that many items have "welcome deal" which means the first time you buy the item you will have a big discount but the 2nd time it will much expensive so we just need to see the original price when pricing our products

My Store 1
Hungary
About 2 months using the app
DSers replied June 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2024

Precisei de atendimento, e esperava que teria dificuldades, porém, o analista Rfimp, super me ajudou! extremamente solicito, rápido, um atendimento excelente, não esperava! Parabéns!

Wolves Fit
Brazil
9 months using the app
DSers replied September 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 17, 2024

I was clueless when I first joined, then I was helped by a 5 star across the board super star named "Colleen"! Hands down she never fails, and always goes above and beyond to make sure not only is my problem solved, but she literally taught me step by step how to do the solution myself! I HAVNT SEEN THAT KIND OF CUSTOMER SERVICE IN YEARS!!!!! GO COLLEEN!

Ionmakeup.com
United States
3 months using the app
DSers replied June 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Ralla was patient, kind, and a lifesaver! I signed up for Shopify/ DSers only a week ago, and had a lot of questions. I used the FB Messenger Chat option and had a quick reply in under a minute. I even left her hanging for 30 minutes while I was at work and she stayed with me the whole time until every question was thoroughly answered. She offered to log into my account to try and figure out the problems herself and sent detailed screenshots with bright red arrows and boxes to clearly show how to fix the issues. Thank you for your help Ralla :)

NiftyGripz™
United States
8 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 22, 2024

Had problems with my first payment. Jacinta was able to talk me through the problem (which was caused by me when I first set up my store). Problem was solved quickly and Jacinta was very patient and helpful.

JWC
United Kingdom
10 months using the app
DSers replied June 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 2, 2024

DSers customer service is the best Chrissy took the time to walk me through my price rule setup and reviewed it to ensure the rule was correct. Chrissy was patient with me and answered all of my questions. Thanks again Chrissy for help.

Heels & Hoops
United States
3 months using the app
DSers replied August 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 8, 2024

I had a problem with the application uploading products, I was helped by Wendy who helped me from the first moment until the problem was solved, thank you very much excellent service

My Store
Israel
4 months using the app
DSers replied July 9, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team