Reviews (31,667)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

August 13, 2024

Lydia was exceptional in helping me navigate and understand the process to align Shopify and DSers. She was very helpful and showed examples for better comprehension.

Hang Cosmetics
Canada
4 months using the app
DSers replied August 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 16, 2024

Myra has been very helpful indeed. 5*.

My Store
United Kingdom
About 1 month using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 4, 2024

The app is very easy to work with and their support works great they respond pretty fast in the life chat feature. I had some problems with order fulfillment and Maria from their team helped me right away.

Evtimovslctn
Bulgaria
17 days using the app
DSers replied August 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 24, 2024

Today, I had a problem with my listing product so that I need to contact DSer for support. Fortunately, I had conversation with Sandy, she helped me to go through the process, and solved my problem.

SunKat Shopz
United States
7 months using the app
DSers replied July 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2024

Esfania, atendimento excelente! muito grato por todo apoio e atenção!

Ciano
Brazil
4 months using the app
DSers replied October 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 24, 2024

DSers streamlines product sourcing by offering a vast selection of products directly from AliExpress. You can easily import products, edit descriptions, and set pricing directly within the app.

Fifth Pocket
United States
3 months using the app
DSers replied July 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 20, 2024

I am new to DSers and had trouble getting orders synced. Selena helped me and I can now continue with my business. Quick response and very helpful. Thanks Selena!

Moderned™
Netherlands
About 2 years using the app
DSers replied March 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 31, 2024

Very useful for people who are dropshipping. Everything is easy to understand and the customer service is also amazing.

I just talked with Vivian on Facebook and she helped me getting ahead with my request. Thank you a lot :D

foreverLily.de
Germany
About 1 year using the app
DSers replied June 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2024

Thanks for Olivia that she helped me today a lot She was polite gentle and verry operative by answering on my questions One more time Thank a lot Olivia I appreciate it

Eyeofday
United Kingdom
6 months using the app
DSers replied July 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Wendy Was very quick to help. Good service

My Store
United Kingdom
22 minutes using the app
DSers replied November 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team