Reviews (31,667)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

September 18, 2024

Great service from Sandy!

Bulkrex
Norway
4 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 28, 2024

I have just used the help chat for the first time. I got a very quick response. Maria was great in her communication and resolved the problem I had. She communicated what I needed to do clearly, which is a great help for a newbie like me!
Thank you Maria.

faux flores
United Kingdom
3 months using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 22, 2024

Rfimp was excellent in providing quick and effective customer service on messenger. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

Ozthentic
Australia
Over 1 year using the app
DSers replied April 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 31, 2024

I was working with Lena at DSers Support Team and her services was excellent ! She was not only extremely prompt but also provided the right guidance! Amazing!!

Sporticaa
Canada
Over 1 year using the app
DSers replied June 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 8, 2024

My experience with Dsers Aliexpress Dropshipping Partner, especially regarding the help received from Raphael, is decidedly positive. My experience shows that by contacting the Dsers team on Messenger, one can expect quick and professional assistance. In my case, Raphael proved to be invaluable support by offering an effective solution to the problem I was facing. Thanks to his help with product mapping, not only was I able to resolve the encountered issue, but I also significantly reduced the project work time by two days.

Varne
Poland
10 months using the app
DSers replied April 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 20, 2024

El asistente fue muy amable y paciente , muchas gracias

DARTE SOLUCIONES
Mexico
About 2 months using the app
DSers replied November 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Myra was on a next level with customer service! I was shocked how good it was so glad I got connected to her! I will make sure I deliver the same customer service to my customers! Enjoy your day nice lady you deserve it.

Naughty Squad
United Kingdom
11 months using the app
DSers replied May 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Muito prestativo na orientação na qual estava com dúvida e foi resolvido o meu problema em questão de minutos!

My Store
Brazil
3 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 25, 2024

Hi, I came here to thank Dsers for your support. Great service and speed from Raphael

GugaMart
Brazil
Over 1 year using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Excelente atendimento da funcionária Sandy. Parabéns.

Rextore
Brazil
Over 2 years using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team