Reviews (31,346)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 30, 2024

Since this is my first purchase, Raphael has helped me with the entire process. I appreciate your professional help

Cabric Shop
United States
3 months using the app
DSers replied October 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 4, 2024

just had the quickest, simplest help ever. super agent. im not very good on computers but this agent resolved my problem very quickly. Thank you.

This review was for SANDY.

sleepyflight
United Kingdom
2 months using the app
DSers replied November 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 26, 2024

Vivian was my helper today! that was good to meet her, she was nice helper! I couldn't have done what I needed to do without her! she is Best Customer Service!❤️ and i recommend this app for All drop-shipping its good, they have live chat customer service i'm really like it thank you "Vivian.

Merry Nest
United States
About 2 months using the app
DSers replied November 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 4, 2024

I had the pleasure of working with Chrissy, and I couldn't be more impressed! From the very beginning, Chrissy demonstrated a high level of professionalism, expertise, and dedication. Whether it was tackling complex tasks or providing insightful recommendations, Chrissy approached everything with a positive attitude and a commitment to excellence. His communication skills are top-notch, always ensuring that things run smoothly and that expectations are clearly met. If you're looking for someone reliable, talented, and hardworking, Chrissy is definitely the person you want on your team!

ONE.STOP.STOCK
Canada
About 2 months using the app
DSers replied December 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 26, 2024

They were great, friendly, and quick. They helped me solve what I could not fix. Thank you again.

Truly ChiChi
United States
About 1 month using the app
DSers replied November 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Luna was the helper today! i have some decent sales recently with Ali products, i meant you need to choose the correct ones. but thanks again.

Bizarre Fit
United States
2 months using the app
DSers replied November 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 4, 2024

Raphael responded super quickly and solved my problem. Very nice contact. Any time!

EVARELLE
Germany
3 months using the app
DSers replied December 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Great App! Big shout out to Chrissy who helped me with an issue very quickly via customer help chat service. Prompt responses, good patience and guidance. Would highly recommend! If you need help, hopefully you get sent to Chrissy!

BGs Giftshop
United States
14 days using the app
DSers replied December 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 9, 2024

i love how it is the support was just on time i really recommand it for dropshipper

TrusJoy
United Kingdom
12 months using the app
DSers replied December 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2024

I spoke with Sandy and she helped a great lot with what I needed help with. Honestly, I am glad she answered because she was informative and super helpful in my dilemma. I'm glad DSers have people her around.

Cozy Lounge Deals
United States
About 1 month using the app
DSers replied December 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team