Reviews (31,667)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

October 24, 2024

Excelente atendimento da funcionária Sandy. Parabéns.

Rextore
Brazil
Over 2 years using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Blanca did a great job and helped me

ChicFinds
Israel
4 months using the app
DSers replied September 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 7, 2024

Chrissy helped me understand the process of order fulfillment and how it works. I am still fairly new to dsers but made me understand it a little more than what I did before

Samofy Home Decor
United States
7 months using the app
DSers replied June 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 26, 2024

Selena was great help, she was great!

Ravenci
United States
About 1 month using the app
DSers replied October 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 14, 2024

I had a great experience with Chrissy. Was extremely helpful and clear. She walked me through step by step and her patience was beyond. Thank you!

Jewelry Circles
United States
11 months using the app
DSers replied July 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 11, 2024

Great Chat Support!

I had a great experience with chat support. The staff member was helpful, patient, and quick to solve my issue. They were clear and friendly, making the whole process easy. I'm very satisfied with the help I received. Highly recommend! Milena

My Store
Serbia
4 months using the app
DSers replied July 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 10, 2024

I spoke with Aimee through live chat. She resolved my issue very quick. Would definitely recommend this app.

Plushie Paradise
United States
Almost 3 years using the app
DSers replied July 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 21, 2024

I spoke to someone at DSers by the name of Alicia, and she was amazing, every question that I asked her she had the answer to she told me what to do, and she showed me how to do it she's amazing there should be more like her Bravo

forevermine-a09a
Canada
Over 1 year using the app
DSers replied March 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

The customer service is perfect. Thanks Maria

TW Online
Pakistan
2 months using the app
DSers replied September 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 9, 2024

Great support! One of my best experience with Lydia so far! Highly recommended :) !

KofferKondome
Germany
5 months using the app
DSers replied August 11, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team