Reviews (31,668)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

September 21, 2024

Maria did a great job. She was very patient and stayed with me the entire time as I was walking out the process of my first sale.

All Occasions 365
United States
About 6 hours using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 6, 2024

5 Stars for the customer support.

Colleen was very helpful! He managed to solve an issue I was facing using their app. I really appreciated it.

Well done!

Beautiwell Zone
United States
3 months using the app
DSers replied August 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 26, 2024

Amazing customer service today with Rita! She helped me troubleshoot a technical problem I was having with getting a product out promptly for a customer and made the process seamless. She went above and beyond and is a rock star in my mind. These little things make a huge difference in daily operations of running an online business. ❤️

The802Gypsy
United States
3 months using the app
DSers replied June 30, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 25, 2024

I had a problem with sync with my Aliexpress account and the support team was wonderful! Lena was solved my problem in a few minutes! Thanks!

Contendr Store
Brazil
About 1 month using the app
DSers replied August 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 10, 2024

Ivan from Dsers has helped me with the automatic update stock available from Aliexpress to Shopify. He even gave more information in detail how Dser do updates stock automatically. It is a great service. I highly recommend it to everyone. Thank you.

USA SHOP CENTER
United States
About 2 months using the app
DSers replied July 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 1, 2024

L'assistance était très correcte et explicite et patient. Merci beaucoup. Je suis très contente

BEBE JEAJAD
France
10 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited November 19, 2024

Myra provided great support. She not only helped me check my account professionally but also provided me some tips on how to success with DSers. Thanks Myra for your great help.

Borcelle Tech
United States
7 months using the app
DSers replied July 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2024

Hey Guys. I had many questions. However Wendy helped answered all those and clarified everything. I must say she is really sweet and helpful. I would give more than 5 stars for the support. Completely happy.

The HomeAmour
United Arab Emirates
6 months using the app
DSers replied May 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 29, 2024

Much appreciated the help that Via showed. Was confused about in certain things but lucky Via came along and broke everything down for me. Now I know who to reach out to when I need help or confuse about something.

Thanks Via

MRS
United States
7 months using the app
DSers replied March 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 17, 2024

Very easy to process order and a good customer support

BrandifyBay
India
6 months using the app
DSers replied August 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team