Reviews (31,668)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

August 1, 2024

App is great for Dropshipping. Spoke with Luna through their customer service. Answered within minutes and resolved the problem within 2-3 messages. Highly recommend!

Good Paws Schweiz
Switzerland
5 months using the app
DSers replied August 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 16, 2024

Sherry is a true professional and went above and beyond to ensure my experience was perfect. From the moment I contacted her, he was attentive, friendly, and incredibly knowledgeable. his warm demeanor and willingness to answer all my questions made me feel valued and heard.

Sherry's expertise is unmatched! She handled everything with efficiency and a smile, making the entire process smooth and stress-free. ✨ Her attention to detail and commitment to excellence truly stood out. I couldn't have asked for a better assistant to guide me through the process.

Thank you, Sherry, for your outstanding service! You have a lifelong customer in me.

Highly recommend Sherry and her exceptional services to anyone in need!

Jenthon
France
About 1 year using the app
DSers replied May 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Vivian has been a great help to me in giving me steps to properly fulfill my orders. Thank you so much!!!

Gifts By SweetSpirit
United States
2 months using the app
DSers replied September 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 2, 2024

I recently had the pleasure of working with Chrissy from DSers customer service, and I must say, the experience was nothing short of exceptional. From the very first interaction, Chrissy's professionalism and dedication to helping me with my issues were evident.

Chrissy was incredibly knowledgeable about the DSers platform and was able to answer all my questions with ease. She provided clear, concise explanations and guided me through the troubleshooting process with patience and understanding. Her ability to simplify complex issues and offer practical solutions was truly impressive.

What stood out the most was Chrissy's genuine commitment to ensuring my satisfaction. She went above and beyond to follow up on my case, making sure that all my concerns were addressed and resolved. Her friendly demeanor and positive attitude made the entire experience enjoyable.

Thanks to Chrissy, I was able to get back to running my business smoothly and efficiently. Her support was invaluable, and I am grateful for the outstanding service she provided. If all customer service representatives were like Chrissy, the world would be a much better place. Thank you, Chrissy, for your exceptional help and dedication!

Iris Essentials
United Kingdom
4 months using the app
DSers replied June 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Title: DSers - Your Ultimate Dropshipping Companion

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:

Are you looking to streamline your dropshipping business and take it to new heights? Look no further than DSers! As a seasoned dropshipper, I've tried numerous apps, but none have come close to the efficiency and convenience offered by DSers.

From its seamless integration with AliExpress to its intuitive interface, DSers has truly revolutionized the way I manage my dropshipping operations. One of the standout features is its ability to process bulk orders with just a few clicks, saving me countless hours of manual work. Whether I'm fulfilling 10 orders or 100, DSers handles it effortlessly.

But it doesn't stop there. DSers also offers advanced order tracking, allowing me to keep my customers informed every step of the way. This level of transparency has significantly boosted customer satisfaction and retention rates for my store.

What truly sets DSers apart, though, is its exceptional customer support. Whenever I've encountered an issue or had a question, their team has been quick to respond and resolve the issue promptly. It's clear that they genuinely care about their users' success, and that level of dedication is invaluable.

In summary, if you're serious about taking your dropshipping business to the next level, DSers is an absolute must-have. It's reliable, efficient, and backed by a team that's committed to your success. Trust me, you won't regret incorporating DSers into your workflow.

Feel free to tweak any details to better align with your experience or preferences!

And they also have a great service

LedSkills
Egypt
4 months using the app
DSers replied April 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 6, 2024

Vraiment rapide et efficace je le recommande fortement comme application(:

Aneylak
Switzerland
6 months using the app
DSers replied September 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 14, 2024

I am so satisfied with the help center in DSERs. all my questions were answered and needs met. so professional and understanding,
reflection of high standards and great work culture.
Thank you again,<<

www.nosamoda.us
United Kingdom
29 days using the app
DSers replied August 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 17, 2024

Best Customer Service.. EVER!!! I had an issue and I chatted with Wendy. Not only did she tell me how to resolve the issue but she gave me pix and even walked me through with a step by step video she made just for me. Seriously... THANK YOU, WENDY!!! You're amazing!!! I fully recommend DSers and their customer service is just icing on the cake!!! :) :)

Borachingu Cafe
United States
8 months using the app
DSers replied June 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 25, 2024

The customer service on this app is AWESOME! Vivian went above and beyond to help me understand the issue I was having. Still learning about the rest of the app, but if this is any indication of the rest of the app, I can't wait!

DP Sales & Service LLC
United States
4 months using the app
DSers replied June 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 29, 2024

Great support from "Maria", she helped me in everything that I was need, Thanks!

SobrioUS
United States
9 months using the app
DSers replied August 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team