Reviews (31,670)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

August 11, 2024

RFIMP with the support team was so professional, helpful and knowledgeable i will recommend this app to friends. Thanks

Steph wellness Hub [SWH]
United States
6 months using the app
DSers replied August 13, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 29, 2024

I needed help with importing products correctly to my Shopify store, I was unable to get it resolved right away but Krystal was a big help in trying to find the problem. We went back and forth both with our heads stumped haha. She contacted a specialized team to resolve the issue and she was super nice and easy to work with!

American Company
United States
7 months using the app
DSers replied May 30, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 26, 2024

Great customer service. Bianca solved our issues very quickly, great help

TitanTime
United Arab Emirates
3 months using the app
DSers replied August 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 18, 2024

Jesse was of great help today! I really appreciate how quick she was to answer all my questions.
Thanks for your help.

WorldTech Store
Australia
10 months using the app
DSers replied July 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 25, 2024

Very friendly and very helpful. I have my website linked to them and it is impressive, I love it.

1POCODETODO
Spain
12 days using the app
DSers replied August 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 9, 2024

I had the most wonderful experience with tech support specialist Alicia. She answered my multitude of questions thoroughly, with screenshots, arrows, and clear directions that helped my navigate the system and sole many problems with the products in my store. Alicia was very patient and kind, and gave me the information to troubleshoot may things that occurred suddenly. She helped calm my anxiety and made the overall experience a pleasant one. Thank you Alicia, you made my day :-)

Novathen
United States
6 months using the app
DSers replied March 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2024

An amazing app, the support team is amazing, they respond very fast and are there to help you with any problem, Selena helped me fix a problem in a matter of seconds, I really recommend you usinf DSers.

Akfra
France
4 months using the app
DSers replied July 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 21, 2024

Hi, my name is Yosef and I'm quite new to this application and I wanted to remove a product and I didn't understand exactly how so I spoke to their representative named Chrissy who within a second explained to me what I should do Great representative I feel that you are not talking in vain

calm-dog
Israel
29 days using the app
DSers replied July 22, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 7, 2024

Sandy is amazing. They did a wonderful job helping me out getting my orders processed! Thank you for great customer service.

Roo
United States
4 months using the app
DSers replied August 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 14, 2024

I was slightly confused by the process because I am very new to drop shipping but Ashley gave me a very thorough answer to my question and sent me other resources to refer to as well.

Wild Aspen Co.
United States
About 1 year using the app
DSers replied July 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team