Reviews (31,672)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

August 5, 2024

Very useful app.
Helpful support, with fast troubleshooting skills. Love it!

vpellv
Canada
10 months using the app
DSers replied August 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 14, 2024

I spoke with Wendy through live chat and he resolved my issue very quick and professional. He knows his job very well, and I would definitely recommend him

FineSleep
United States
9 months using the app
DSers replied July 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 6, 2024

I had the pleasure of working with Raphael from DSers, and I couldn’t be more impressed. From the moment we started chatting, it was clear that he was both professional and knowledgeable. He took the time to truly understand my issue and didn’t just offer generic responses. Instead, he provided a clear path to solution quickly and efficiently.
What stood out the most was his friendly and approachable demeanor. He answered all my questions promptly and made the entire experience feel seamless. I was left with not only a solution but a great impression of DSers thanks to his exceptional service.
It’s rare to come across such a dedicated and empathetic customer service representative, and I’m so grateful for the help I received. I highly recommend DSers, especially if more of their team operates at the level of Raphael. Keep up the fantastic work!

Lazyland
Norway
About 3 hours using the app
DSers replied September 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 8, 2024

Via was amazing! Very responsive and cooperative. I can Always appreciate Patience when it comes to technical help and help in general, and Via had just that. I would Most definitely recommend Via to anyone who needs help, Thanks Again!!

ULURI
United States
4 months using the app
DSers replied June 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 17, 2024

I am new to Dser and was feeling pretty confused on the processes. I spoke with Aimee and she was very patient and answered all of my questions. It was an easy process overall. Thank you.

Peppeuk Ltd
United Kingdom
9 months using the app
DSers replied July 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 10, 2024

I have had the pleasure of seeing advice via the Dsers app and Marry answered my queries. She was very helpful and reassuring and offered appropriate advice / guidance on solving an issue.

Please continue with your good work, offering support for small business like mine at times of need is very important for us and good customer service goes extra mile!

FINECYCLIST
United Kingdom
5 months using the app
DSers replied April 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 16, 2024

I love the customer care of Dsers but Colleen has made it incredible! very helpful and replying quickly, knowledgable and does very well :) you'd be lucky if colleen is your support agent :)

ShopViral
United States
10 months using the app
DSers replied July 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

Merci a Holly qui a etait parfait du debut a la fin, en esperant pouvoir retomber sur lui la prochaine fois :)

Wotch
France
2 months using the app
DSers replied November 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 7, 2024

Team is realy very supportive . Aimee helped me with my issue I am so happy now

HIGH VALUE
Canada
About 2 hours using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 18, 2024

Jesse was very helpful and very fast to help with my queries, DSERS is a great platform and I'm learning quicly!

Thanks Jesse :)

Octane & Opulence
United Kingdom
About 1 month using the app
DSers replied August 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team