Reviews (31,175)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

November 4, 2024

I am incredibly grateful for Luna amazing assistance! She went above and beyond to help me with every detail, always responding quickly and with great patience. Her expertise and support made a huge difference, and I couldn’t have asked for a better experience. I highly recommend Luna to anyone needing reliable, dedicated, and genuinely helpful service!

Geluxe nails
United States
3 months using the app
DSers replied November 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Absolutely amazing service from Sandy! Every question I had was answered in detail, and every issue I encountered was resolved efficiently. Sandy guided me through the entire process, making everything smooth and easy. Highly recommend DSers for their exceptional customer support!"

Lacy Shore
United States
About 2 months using the app
DSers replied October 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 27, 2024

real good app ! thank you
Big thanks to Wendy !

Boutique Lampe de Chevet
France
Almost 2 years using the app
DSers replied November 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Rita was very kind and helpful and helped me immediately to solve the problem.

Tredyx
Italy
Over 1 year using the app
DSers replied November 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 13, 2024

Chrissy was very helpfull explaining where i was stuck in the process of my webshop. Now i can finally continue! Thanks for the quick response and kind communication!

Angelicpunk
Netherlands
6 months using the app
DSers replied October 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Thank you to Rita for helping me out. Good understanding and great attitude, and at the end of the day what matters is the Issue gets resolved right away. Thank you once again.

BOLDESA
Canada
22 days using the app
DSers replied November 13, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 4, 2024

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Aurora from the support team resolved it within a second. Excellent service! Highly recommended!

Bioluxy Beauty
United Kingdom
2 months using the app
DSers replied November 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 11, 2024

Sans really made my day. Helped me with some order fullfilling problems I had with TEMU. Took his time and made sure my products were fullfilled asap and now my customers can be happy. In turn I will be happy!

Thank you Sans!

NvyEssentials
Netherlands
About 1 month using the app
DSers replied October 15, 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 1, 2024

I recently had an issue while using the Dsers app, and received great customer service from Luna I was thoroughly impressed and sorted my problem running through everything I needed to do to get the problem resolved

Snug Fur
United Kingdom
About 2 months using the app
DSers replied November 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Myra answered all of my questions clearly, and continued to guide me step-by-step for a couple of hours. While I'm sure it must have been frustrating, she was nothing but helpful and kind. I hope to get Myra everytime, as she made my day and helped me abundantly all in one chat. Thank you Myra! Best customer service ever!

Street Script
United States
9 days using the app
DSers replied November 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team