Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 3, 2024

I had an exceptional experience with Rin from Dser! She went above and beyond to help me resolve my issue promptly and professionally. Her patience and attention to detail made the whole process smooth and stress-free. Rin’s dedication to customer service truly stands out, and I’m grateful for her assistance. Highly recommend Dser for their excellent support team!

duloho
United States
3 months using the app
DSers replied November 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 31, 2024

Very fast service, instant repsonses with detailed step by step video!!
5/5 recommended!

TrendFinds
Netherlands
3 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 29, 2024

Raphael helped me through syncing inventory stock from aliexpress to Shopify with ease.

Rosenbergs Pet Supplies
United Kingdom
3 months using the app
DSers replied October 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

one Big thanks Goes to Zina for Helping me

PurePeak
Germany
3 months using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Rin solved the problem and helped me fully understand the issue and how it happened. Very respectful and patient in helping me, Thank you so much.

All You Wear
United States
3 months using the app
DSers replied November 13, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2024

Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)

Bom Moço
Brazil
12 months using the app
DSers replied September 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2024

Lydia helped me out big time with using DSers and helping me fulfill an order. I am new to dropshipping and this is the support I needed to get on my feet and figure this out. Linda is the type of people that make customer service support simple and easy. Thanks again!

High Society
United States
3 months using the app
DSers replied October 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Very Good customer service by Myra, she was very helpful ! 100% recommended

Bottivy | Marchez avec élégance
France
3 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2024

I am currently working with Wendy and she is fantastic! Super helpful, professional and informative! I hope to keep chatting with you for help with my Shopify store and Tiktok Shop! Thank you so much WendY!! :0)

BrightLine Shops
United States
Over 1 year using the app
DSers replied September 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

easy to use. works great

SKERLO
United Kingdom
3 months using the app
DSers replied October 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team