Reviews (31,347)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 30, 2024

DSers is a great tool for dropshipping. It helps me to solve problems, find products to sell and track orders. I'm really happy with the service.Top!

Ezekiel Vay
Sweden
4 months using the app
DSers replied January 3, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 11, 2024

I greatly appreciated the excellent and prompt support I received. Thank you for your outstanding service!

Nanag store
United States
About 1 year using the app
DSers replied December 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 15, 2024

I've only been using Dsers for a few days and so far it's been working very well. It is very practical and simple. Even the free version helps a lot now in starting our store. I needed help and the service was very quick and efficient! Soon we will be making more sales to have the paid version and help us even more.

We Love Bargain
Portugal
About 1 month using the app
DSers replied October 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 23, 2024

I am new to DSer and could not figure out why my listing did not publish. Lydia was able to help me to get it fixed. Thank you for the great service!

Simply B
United States
About 1 month using the app
DSers replied November 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2024

was snapped up very quickly.

Esfania literally saved my life.

Thank you.

I am very happy.

ChatTisfait
France
6 months using the app
DSers replied November 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2024

I am still new here but so far the customer service is very helpful and nice quick respond! I will update the rest!

kawaike Shop
Japan
17 days using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 12, 2024

Thanks Sandy! U are attentive to resolve my problem. Ill wait contact of ur team work. But the custom service of Dsers is very good.

Algarve Beachwear
Brazil
About 2 years using the app
DSers replied October 15, 2024


Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2024

I was having difficulty mapping the new products, but the specialist was very helpful, sorted the issue, and showed me what to do if I have the same issue.

Thank you

My Shop Saver
United Kingdom
About 1 month using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 10, 2024

Love the app! And the customer service is incredible! Very quick and easy when needed. Highly recommend.

atouch
Australia
11 months using the app
DSers replied November 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 16, 2024

It was pretty helpful, the dear agent assisted me to solve all my issues. Thank you so much.

VISIBREEZ
Canada
10 months using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team