Reviews (31,267)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Maria was very friendly, fast and efficient with her service and gave me all the relevant information I need. Thank you Maria, keep up the good work.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Vivian was an incredible help to us as we are just starting our business. We could not have done it without her help! Thank you Vivian!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I thought I had some common sense questions, but the staff member "Vivian" was very patient and helped me resolve them. Great app and customer service
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Excellent Service and Friendly Support
I am absolutely impressed with the service that Dsers provides! I especially want to highlight Adele, who is always friendly, helpful, and professional. She answers my questions quickly and thoroughly, without any long waiting times. It’s truly a pleasure to work with a support team that is so dedicated and solution-oriented. Many thanks to Adele and the entire Dsers team for the outstanding service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Dear Blanca,
I recently had the pleasure of working with you and I couldn’t be more impressed. You were incredibly knowledgeable, patient, and efficient in resolving my issue. From the moment I reached out, you provided clear and concise instructions, ensuring I understood each step of the process. Your professionalism and dedication to customer satisfaction were evident throughout our entire collaboration. Thank you for making a potentially stressful situation so seamless and stress-free!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Selena give me a lot of advices! I’m so glad for her help. Now I know what I should do!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The customer service is outstanding, Vivian, who was the one handling my queries was very professional and helpful. I would recommend all dropshippers to use DSers as their go-to platform to import products. It is very easy and quick.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
i use the app every day. very responsive customer service. i recommend it.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a problem with my shipping settings and I got a very fast, precise & kind support from Hayley and Dylan, who solved the problem in less than a day. Therefore, I am very satisfied by the customer service. Thanks a lot! Nico
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had the best experience. Blanca was kind and helpful. She answered to all questions I had in a very professional way. Thanks, Blanca!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team