Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

March 26, 2024

Alice saved me and my Shopify store with a speedy and detailed response on how to fix a major problem for me. A 3 hour headache was resolved in under 5 minutes thanks to Alice!! Thank you so much.

Wulf Packo
United States
2 months using the app
DSers replied March 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Aimee was very helpfull with every thing i needed 5 star service and went above and beyond to help me

On my game
United Kingdom
3 months using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 11, 2024

i encountered with Chrissy.
Very helpful, took me with her steps as she helps me AND even teaches me about taxes since i dont know much about them.
10/10

NebulaSpectra
Qatar
3 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 7, 2024

I was stuck with my Shopify store but now Alice the one who helped me was super patient with me and the steps was honestly on point. If you want a DSERS Partner, Trust me Everyone get Alice right now Honestly Helped me out through everything.

HydroBlast
United Kingdom
8 days using the app
DSers replied April 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 5, 2024

Krystal at Dsers was great! She helped me import, map and fulfill a few orders. Thank you Krystal!

Golf Now Store
United States
Over 2 years using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 28, 2024

Irene was extremely helpful, kind and patient! She efficiently helped me get to the bottom of my issue and solve it with kindness and speed! Very satisfied with the support I received today :)

urslay
United States
2 months using the app
DSers replied March 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Had an issue with a connection synchronisation and they resolved it within seconds. Really helpful and love to speak to. Didn't even have to wait to be connected.

Liluka
United Kingdom
5 months using the app
DSers replied March 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 26, 2024

Excellent and fast service of Isak. Thank you Isak for solving my problem with re-mapping supplier and make my first order fixed in no time!

Click home
Sweden
5 months using the app
DSers replied February 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 1, 2024

I had a great customer service experience from Vivian. She solved my problem very patiently and was very easy to chat with. Love how DSers help their clients always in a professional way

normaflix
Denmark
6 months using the app
DSers replied February 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 21, 2024

Hi Ralla
Thank you so much Job was done correctly as I want, See you again in next learning session

Scot Gifts
United Kingdom
2 months using the app
DSers replied March 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team