Reviews (31,219)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

October 29, 2024

I was able to get great help from Vivian @DSers, the product seems to be great so far. Looking forward to seeing the automation in action.

Power Knee Wraps
United States
About 2 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Excellent assistance from Myra , solved the problem really quick and I had my issue solved in minutes !

UNIQUESALESX
Germany
3 months using the app
DSers replied December 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Olivia helped me a lot to fix my problem! Thanks for the quickly and efficient help

Trends Real
United States
4 months using the app
DSers replied November 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Excellent Service. Just getting started with this platform but it seems very effective. I have been Dropshipping for a number of years now and this platform seems to have all the basis covered. Zoe has been extremely helpful

Variety Trade Source
Australia
6 days using the app
DSers replied December 1, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 2, 2024

I am satisfied with the customer service. I had a problem connecting to my account and I contacted the team for this and Zina from the Dsers team took my request specially and helped me solve this problem. She was attentive and courteous. She even sent me screenshots of the actions I should take to solve my problem. It only took me 5 minutes. I recommend her.

Qisoro
United Kingdom
About 2 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 4, 2024

Hi Vivian! I want to thank you for your amazing support and assistance. Your service has been truly excellent, and I appreciate all the help you’ve provided me. I’d be happy to leave a positive review to encourage others to use your service. Thanks again!”

Lavord
Libya
21 days using the app
DSers replied November 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 4, 2024

For customer support personnel; I just wanted to thank you for the steps you mentioned in your email. It solved a big problem since I am kind of a beginner in the drop shipping business so thanks again and keep explaining the most basic stuff whenever you can it really helps!

Have a great day!

Shopifest.us
United States
About 2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 1, 2024

I'm So Grateful To "Selena" .
I Was Having Problem Importing My Products From Shopify To Dsers Again, And She Was Very Quick & Helpful. Thank You "Selena" For Your Help and service.
And Thanks Dsers For This Great App.

MELANUS JEWELRY
Spain
26 days using the app
DSers replied December 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 21, 2024

This was my first order, and I guess I was doing too much. Lydia so kindly helped me through the process of mapping the correct product and ordering it. I had made a big mess!! She helped me straighten the product out and guided me where to go for the reorder.

Thanks Lydia!

Shopsunshineblossoms
United States
Almost 2 years using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Rfimp was amazing. I was so worried about my issue on DSers and he provided help so fast and so effectively. I appreciate this kind of high-quality service. Thanks very much !

Kysei
Ireland
About 1 month using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team