Reviews (31,219)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 6, 2024

This is a very timely service. I was served by Hayley and she was very professional in dealing with my enquiry, she was prompt with answers ssand I was able to get on, on time with my business.

This is not an everyday experience with support so I was highly impressed with the service. It was near perfect and excellent.

Comfortdwell
United Kingdom
About 1 month using the app
DSers replied December 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Elora was professional and patient with me while I solved my issues. What a wonderful person to be able to stay so calm and help me. Awesome!

SOULSCAPE
Sweden
5 months using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 23, 2024

Rin was a five stars professional and nice, thank you very much.

DROPALO
Chile
6 months using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2024

Hi Vivian! I want to thank you for your amazing support and assistance. Your service has been truly excellent, and I appreciate all the help you’ve provided me. I’d be happy to leave a positive review to encourage others to use your service. Thanks again!”

Lavord
Libya
21 days using the app
DSers replied November 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2024

I had an exceptional experience with Rin from Dser! She went above and beyond to help me resolve my issue promptly and professionally. Her patience and attention to detail made the whole process smooth and stress-free. Rin’s dedication to customer service truly stands out, and I’m grateful for her assistance. Highly recommend Dser for their excellent support team!

duloho
United States
3 months using the app
DSers replied November 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 13, 2024

Chrissy was very helpfull explaining where i was stuck in the process of my webshop. Now i can finally continue! Thanks for the quick response and kind communication!

Angelicpunk
Netherlands
6 months using the app
DSers replied October 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Had help from Wendy troubleshooting an issue with my account. She sorted it over three emails and all within the hour. Cannot fault her service. Thanks Wendy

3IXIE
United Kingdom
About 1 month using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 24, 2024

Great support team, addressed all the issues and provided step by step guidance, Maria provided exceptional support service. Really appreciate!!

AFFOTALS
Canada
4 months using the app
DSers replied December 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 22, 2024

very good help me with my order thank you very much

Strand Serenity
United Kingdom
9 months using the app
DSers replied November 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Starting out in the drop shipping niche in Australia, has been many long hours of work and knowledge acquiring, the Australian market doesn't have very much to offer in the way of product suppliers and automated shopify apps for drop shipping in Australia that's where Dser is vital to Australian drop shippers as its platform once navigated with understanding and contacting Dser support team if required with any queries with help from individuals like Chloe from the support team working wonders with providing information on questions, additional information and guidance to changes that you can make to the navigation of the Dser platform more knowledgeable and suitable to your requirements for drop shipping in Australia. I give Dsers 5 stars for the quick response in getting issues resolved, the addition support they provide through messenger and having employees like Chole on the support team to help. :) regards Jonty.

The Adventures
Australia
About 1 month using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team