Reviews (7,213)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in managing bulk orders and seamless integration with Shopify, enhancing inventory management and reducing errors. Features like automated bulk processing, supplier management, and product mapping save time and support business growth. The app also offers analytics for informed decision-making and is praised for its user-friendly interface and reliable AliExpress syncing. Responsive customer support is available through multiple channels, including live chat.

June 10, 2025

Tess was very very helpful. Great advisor and answered all my questions. She was very patient too.

GEGE
Canada
25 days using the app
DSers replied June 12, 2025

Hello,

Thank you so much for sharing your experience with Tess. Our customer service team strives to provide patient and clear support to help you every step of the way.

If you ever need assistance again, please don’t hesitate to reach out.

DSers Team

May 23, 2025

un grand merci a chloé , cars depuis quelques jours j'avais un problème sur mon site et elle ma trouvé la solution en quelques instant ,grâce a elle je vais pouvoir me remettre au travail

Cycles Medo
France
4 months using the app
DSers replied May 26, 2025

Bonjour,

Un grand merci à vous pour ce gentil retour ! Nous sommes ravis que Chloé ait pu résoudre votre problème rapidement et efficacement. Notre équipe DSers s’efforce toujours d’apporter des solutions rapides et un service de qualité.

N’hésitez pas à nous recontacter si vous avez besoin d’aide à l’avenir.

DSers Team

February 11, 2025

Luna from DSers was very helpful in solving the problem, I deeply recommend this app for any shopify users to have seamless automation

Aqua Fusion
United States
8 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your wonderful feedback! We’re so glad to hear that Luna was helpful in solving your problem. Your recommendation means a lot to us!

If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.

DSers Team

February 28, 2025

Special thanks to Villanelle and the whole Dsers team! Love your app and your kind, professional service! :)

Woozii
Germany
5 months using the app
DSers replied March 5, 2025

Hello!

Thank you so much for your kind words! We're thrilled to hear that you love our app and that Villanelle and the rest of the DSers team could provide you with excellent service. Your feedback means a lot to us, and we're always here to help with anything you need.

Don't hesitate to reach out again anytime!

DSers Team

February 17, 2025

Super service! Within 5 minutes, Kimi solved my problem. Thank you so much for the super fast help and the nice conversation!!

Myzellba
Austria
5 months using the app
DSers replied February 20, 2025

Hello!

Thank you for your kind words! We're so glad to hear that Kimi was able to assist you quickly and effectively. Our team works hard to ensure you get the best support possible, and we're happy you had a great experience!

If you need any more help in the future, don't hesitate to reach out. We're always here for you!

DSers Team

February 12, 2025

I am completely new to this whole process, today Aimee helped me with remapping, and currency issues. She was very helpful and very patient. i will be coming back later to organise some other things on my account and hope to have Aimee help me again.

Kissing kittens
United Kingdom
About 1 month using the app
DSers replied February 20, 2025

Hi there,

Thank you for sharing your experience! We’re so happy to hear that Aimee was helpful and patient in guiding you through the process. It’s great to know that you felt supported, and we’ll be here whenever you need assistance again!

Don’t hesitate to reach out—we’re always ready to help. 😊

DSers Team

March 5, 2025

Esfania was very helpful to my inquiry. I'm very new to shopping. She gave me a thorough breakdown of the dropshipping process. She also responded to me promptly

CherryBelle Playhouse
United States
5 months using the app
DSers replied March 10, 2025

Hello!

Thank you for sharing your experience! We're glad to hear that Esfania was helpful in guiding you through the dropshipping process. Our customer service team is always here to support you, and it's wonderful to know that your experience was positive.

If you have any more questions or need further assistance, feel free to reach out.

DSers Team

June 9, 2025

Sandy helped and was very nice and patient great customer service nice work

AtliPure
United States
3 days using the app
DSers replied June 12, 2025

Hi,

Thank you so much for your kind words! We’re thrilled to hear that Sandy provided you with great customer service — our team is always here to help with patience and professionalism.

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team

March 10, 2025

Fiona had a quick response time and was able to solve my issues quickly and effectively. She was amazing and deserves 5 stars!

PK Square
United States
About 1 month using the app
DSers replied March 14, 2025

Hi!

Thank you so much for sharing your feedback! We're thrilled to hear that Fiona was able to assist you quickly and effectively. Our customer service team works hard to provide prompt and helpful support, and it's great to know that Fiona exceeded your expectations.

If you need any further assistance, feel free to reach out. We're here to help!

DSers Team

April 9, 2025

Wonderful to work with search dedicated in nice professionals who will go far beyond and helping you out quickly with respect to everything we need and exciting time to be a customer for a great company and great people who serve us

Home Decoration Plus
United States
6 months using the app
DSers replied April 11, 2025

Hi,

Thank you so much for your wonderful feedback! We're truly grateful for your kind words and happy to hear that our team could make your experience such a positive one. Our customer service team is always dedicated to going above and beyond to support you.

If there's anything else you need, don’t hesitate to reach out to us again—we’re always here to help!

DSers Team