Reviews (7,215)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in managing bulk orders and seamless integration with Shopify, enhancing inventory management and reducing errors. Features like automated bulk processing, supplier management, and product mapping save time and support business growth. The app also offers analytics for informed decision-making and is praised for its user-friendly interface and reliable AliExpress syncing. Responsive customer support is available through multiple channels, including live chat.

March 2, 2025

Zico was a lifesaver! His speedy replies and efficient problem-solving made dealing with customer support a breeze. I was incredibly impressed with how quickly he resolved my issues. Highly recommend Zico for his outstanding service!

RetroNanix
Slovenia
3 months using the app
February 10, 2025

I had an amazing experience with the customer support team! From the moment I reached out, they were incredibly responsive and helpful. They took the time to understand my issue thoroughly and guided me through the solution step by step. Not only did they resolve my problem quickly, but they also made sure I felt confident moving forward with the information provided. Their professionalism and friendly attitude made the entire process stress-free. I highly recommend their support service to anyone looking for reliable assistance!

Flare Finds
Malaysia
14 days using the app
DSers replied February 13, 2025

Hi there,

Thank you for your amazing feedback! We’re so happy to hear that our customer support team provided you with a responsive, thorough, and stress-free experience. Your recommendation means a lot to us!

If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.

DSers Team

May 17, 2025

amei o atendimento da estefani,estou muito feliz pelo atendimento rapido e seguro,nunca fui taõ bem atendida em supote serio...estou muio grata a Estefani.

Zambashop.com
Luxembourg
8 months using the app
DSers replied May 26, 2025

Que mensagem linda! 🥰

Ficamos muito felizes em saber que você teve uma ótima experiência com o atendimento da Estefani! Ela com certeza vai ficar muito contente em saber do seu reconhecimento. Atendimento rápido, seguro e atencioso faz toda a diferença — e é isso que buscamos oferecer sempre.

Se precisar de qualquer coisa no futuro, estamos aqui para ajudar. Muito obrigada pela confiança! 💙

— Equipe DSers

June 11, 2025

Um ótimo atendimento de boa qualidade e também na agilidade. gostei, bastante merece mais que 5 estrelas.

Ponto de Oferta
Brazil
10 months using the app
DSers replied June 16, 2025

Olá,

Muito obrigado pelo seu feedback tão positivo! Ficamos muito felizes em saber que você ficou satisfeito com a qualidade e agilidade do nosso atendimento. Nossa equipe está sempre dedicada a oferecer o melhor suporte possível.

Se precisar de qualquer coisa no futuro, não hesite em nos contactar novamente.

Equipe DSers

April 20, 2025

This was a great help. They found the issue and It was corrected. Thanks so much.

BRIDGELINKS
United States
About 2 years using the app
DSers replied April 22, 2025

Hi,

Thank you so much for your kind words and for taking the time to leave a review! We're glad to hear that our customer service team was able to quickly identify and fix the issue for you.

If you ever run into anything else or just have a question, feel free to reach out — we're always here to help!

DSers Team

February 14, 2025

This is by far the best dropshipping app I've used! The support team is outstanding - Selena responded incredibly fast and provided clear, helpful answers. Highly recommended for anyone looking for a seamless dropshipping experience!

UNIQUE Worldwide
Bulgaria
About 12 hours using the app
DSers replied February 20, 2025

Hello,

Thank you for sharing your great experience with us! We're thrilled to hear that Selena was able to help you and that you're enjoying using DSers. It's awesome to know you find the support so fast and helpful. 😊

If you ever need assistance again, don’t hesitate to reach out. We're always here for you!

DSers Team

May 5, 2025

Service client à l'écoute et très réactif, je recommande fortement cette application

Vitalisante
France
6 months using the app
DSers replied May 7, 2025

Bonjour,
Merci beaucoup d’avoir pris le temps de laisser votre avis ! Nous sommes ravis que notre service client ait su répondre rapidement à vos besoins — l'écoute et la réactivité sont au cœur de notre engagement.

N’hésitez pas à nous contacter de nouveau si vous avez la moindre question ou besoin d’assistance à l’avenir.

DSers Team

January 2, 2025

The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care.

Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.

4EverCalm
United States
4 months using the app
DSers replied January 6, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 30, 2025

Rita was excellent! Extremely fast reply and detailed assistance. I hesitated to reach out for help as i don't like to wait but i'm glad i did because i couldn't have fixed it quicker myself!

The Bub Stop
Australia
About 1 year using the app
DSers replied February 5, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 11, 2025

Omg I'm so grateful. I'm very new to this and I didn't want to waste their time after 30 min but was told I was fine.Stayed on with me for 2 hours wow. helped me every step of the way. Thank you so much.

Cozy HD
United States
About 2 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your kind words! We’re so happy to hear that our team was able to guide you every step of the way and provide the support you needed. Your gratitude means a lot to us!

If you ever need any more help, don’t hesitate to reach out—we’re always here for you.

DSers Team