Reviews (31,276)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Myra answered all of my questions clearly, and continued to guide me step-by-step for a couple of hours. While I'm sure it must have been frustrating, she was nothing but helpful and kind. I hope to get Myra everytime, as she made my day and helped me abundantly all in one chat. Thank you Myra! Best customer service ever!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had been troubled with the suppliers and products however Rin, been helpful and solved me with all the problems he's professional and fast responding guided me though all that finally I got what needs. Thank you so much Rin for your times, your supports.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Dear Blanca,
I recently had the pleasure of working with you and I couldn’t be more impressed. You were incredibly knowledgeable, patient, and efficient in resolving my issue. From the moment I reached out, you provided clear and concise instructions, ensuring I understood each step of the process. Your professionalism and dedication to customer satisfaction were evident throughout our entire collaboration. Thank you for making a potentially stressful situation so seamless and stress-free!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Elora was professional and patient with me while I solved my issues. What a wonderful person to be able to stay so calm and help me. Awesome!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Aurora from the support team resolved it within a second. Excellent service! Highly recommended!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
He help me a lot. I didn't knew anything about Dsers and he help me all the way to know every bit about it. He's a helpful and knowledgeable person
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
As a new user of Shopify, with DSers integration - I have many questions! I was able to have all of my questions answered by Rin this evening! Rin was patient in answering the series of questions I had and even welcomed me to re-engage and contact this help chat whenever the need arises again. Rin was very knowledgeable, sharing screen shots and links that I can reference later offline.
Thank you, Rin!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Celia is very helpful and fast i was facing a problem on how to create an order on shopify and make this appear on my open order section on dsers and she help me very smoothly
thanks to her
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had an issue while using the Dsers app, and received great customer service from Luna I was thoroughly impressed and sorted my problem running through everything I needed to do to get the problem resolved
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team