Reviews (31,235)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

January 2, 2025

Dear Sandy,
Thank You So Much for helping me today.. Really Appreciate it.. You've made my day :-)

Eterna Jewel
United States
3 months using the app
DSers replied January 3, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2024

I having trouble with DSers today and i,m asking any help to assistent from DSers his name is Zico he help me how to fix Place the order to alliexpress and finally he help me to fix evreting is working normal again i,m so happy to assist with him today,one more time thank you so much Zico all the best for you

Procasegear
United Kingdom
5 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 19, 2024

i ve been using dsers for my dropshipping business, and I couldn’t be happier! The platform is intuitive, making order management and supplier selection incredibly easy. A special shoutout to Luna from their support team! She was super helpful and patient, resolving all my issues quickly and professionally, her attention to detail and willingness to go the extra mile made my experience even better Highly recommend dsers and their amazing customer service :)

QIVIOR
Morocco
About 2 months using the app
DSers replied October 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 26, 2024

I want to express my gratitude for the outstanding service Wendy from the DSers app provided. She was incredibly helpful, patient, and knowledgeable, addressing all my concerns promptly and professionally. Her guidance made the entire process seamless and stress-free. Wendy went above and beyond to ensure I had a great experience. Highly recommend DSers and their exceptional customer support team—Wendy is a true gem!

Sok&Co
United Kingdom
About 1 month using the app
DSers replied December 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2024

My first DSer support chat and Villanelle was amazing! It was so nice to feel like there was an real person on the other end. Villanelle, helped with my issue of a payment going through and took the time to walk me through a little "Training" giving extra info to help me understand the Process! What a surprising 1st support experience! Two Thubs up for Villanelle :)

Me & My 3 Boys
United States
12 days using the app
DSers replied October 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 30, 2024

Lucy was great. Was able to help me with everything I needed. No hassle and was really quick. If I have any issues in future I hope to get Lucy again.

FurLuxeFinds
United Kingdom
About 2 months using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 28, 2024

Great customer service by Vivian. Helped with all our queries

Smaart Nest
United Kingdom
6 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Celia is the best, she was very helpful, proposed me solutions and was very quick. I really recommend her.

Al-Doha
France
Over 1 year using the app
DSers replied November 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Sandy is the best! I immediately got a response and solution, I warmly recommend everyone to reach out as they will be properly assisted. thank you Sandy, you are gold! <3

Yours Truly
United States
2 months using the app
DSers replied December 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Great customer service, they helped me very quickly with my issue and made the system work great.

SheGlows
United States
2 months using the app
DSers replied November 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team