Reviews (6,132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient bulk order processing and robust supplier management, which simplifies stock maintenance and enhances inventory management through seamless Shopify integration. The user-friendly interface supports easy product import and advanced mapping, ensuring flexibility with supplier stock issues. Exceptional customer support and automation features streamline operations, while analytics offer valuable insights. Reviewers praise its reliable performance and reasonable pricing.
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DSers is a solid app for managing dropshipping orders. Their customer service is exceptional, addressing concerns quickly and effectively. The app is intuitive, user-friendly, and simplifies the dropshipping process. Overall, it’s a reliable tool for anyone in the dropshipping business.
Thanks again for your help, Fiona!
Hi,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you find DSers intuitive and reliable, and we're especially glad Fiona could assist you so well — our customer service team is always here to support you quickly and effectively.
Please don’t hesitate to reach out again if you ever need help in the future.
DSers Team
After trying several apps to manage fulfillment and listings, I decided to go with DSers - it's easy, reliable and their customer service is good. Had a great experience today with Leah - thanks.
Hi,
Thank you so much for taking the time to leave a review! We’re thrilled to hear that you found DSers easy and reliable, and we’re especially happy that Leah was able to provide you with great support.
If you ever need assistance again, don’t hesitate to reach out — we’re always here to help.
DSers Team
5 Stars
"I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would highly recommend their support to anyone needing Shopify assistance!"
Hi,
Thank you for your amazing feedback! We’re so happy to hear that Frankie provided you with knowledgeable and patient support, making your Shopify store management easier and stress-free. Our team is always here to help!
If you ever need further assistance, don’t hesitate to reach out again.
DSers Team
I had a unique support experience with Rita — patient, persistent, and unforgettable.
She walked me through advanced mapping like a true legend. Appreciate the help!
DSers still have their quirks, but the support deserves a shout-out.
Hi there,
Thank you so much for sharing your experience! We're thrilled to hear that Rita was able to guide you through advanced mapping with such patience and persistence — she truly is a star on our support team.
Should you run into anything else or need help again, don’t hesitate to reach out. We’re always here for you.
DSers Team
Excellent and quick customer service. Got a super fast reply when I reached out for help on my first order. I received step by step instructions and resolved the issue right away, as well as walking me step by step on how to resolve! I feel more confident now on how to handle upcoming orders!
Hi,
Thank you so much for your kind review! We're thrilled to hear our customer service team was able to assist you quickly and guide you step by step through your first order. It's great to know you’re feeling more confident moving forward!
If you ever need more help or have questions down the line, don’t hesitate to reach out — we’re always here for you.
DSers Team
Compared to other dropshipping services DSers shines for being relatively easy to use and at a reasonable price, including free options. Their customer service is excellent. I had an issue with an order and when I reached out via chat, Luna went above and beyond to help solve the issue.
Hi,
Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that DSers has been a great fit for your business and that Luna provided you with excellent support. Our customer service team works hard to ensure our users have the best experience, and we're glad to know it made a difference for you.
If you need anything else or have more questions, don’t hesitate to reach out. We're always here to assist you!
DSers Team
Excellent Customer Support – Thank you, Lucy!
I had an issue with my advanced pricing rules not pulling the correct shipping cost into my product pricing on DSers. Lucy from the support team was incredibly helpful — not only did she respond quickly, but she also took the time to check my account settings, explain the cause clearly, and guide me step-by-step toward a solution.
Her professionalism, clarity, and patience made the whole experience smooth and stress-free. It’s rare to find such attentive and knowledgeable support. Big thanks to Lucy and the DSers team!
Hi,
Thank you so much for taking the time to leave such a detailed and thoughtful review! We’re thrilled to hear that Lucy was able to assist you so effectively — she’s a true star on our support team, and we’re lucky to have her. Our goal is always to provide clear, professional, and patient assistance, and it’s wonderful to know we hit the mark.
If you ever run into any other issues or just need help again, don’t hesitate to reach out. We’re always here for you!
DSers Team
I've been using DSers for a few months now and I'm really impressed! The platform is fast, intuitive, and delivers exactly what it promises. Today, I needed to contact the support team and was very well assisted — they were extremely clear and objective, answering all my questions quickly and efficiently. Congratulations to the team for the excellent work!
Hi,
Thank you so much for your thoughtful review! We're delighted to hear that you’ve been enjoying your experience with DSers and that our support team was able to assist you clearly and efficiently. Our customer service team works hard to ensure every user feels supported and confident using the platform.
If you ever have more questions or need assistance in the future, feel free to reach out to us anytime.
DSers Team
I had a fantastic experience with Maria while resolving an issue with my DSers account. She was incredibly patient, knowledgeable, and attentive throughout the entire process. Maria took the time to clearly explain everything and made sure I understood each step. Her friendly attitude and prompt support truly made a difference. Thanks to her help, my problem was resolved quickly and stress-free. She’s a great example of excellent customer service!
Hi,
Thank you so much for your wonderful review! We’re delighted to hear that Maria provided you with such fantastic support — patience, clarity, and care are exactly what our customer service team strives for.
If you ever run into any other issues or have questions in the future, don’t hesitate to contact us again. We’re always here for you.
DSers Team
I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!
Hi,
Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zico was able to step in quickly and resolve your issue—our customer service team takes great pride in providing fast, reliable support to keep your business running smoothly.
If you ever need help again, please don’t hesitate to reach out. We’re always here for you!
DSers Team