Reviews (31,090)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

November 7, 2024

DSers has been an invaluable tool for streamlining my dropshipping business. Its seamless integration with AliExpress and Shopify has saved me countless hours, making order processing fast and efficient. I love the bulk order feature – it makes fulfilling multiple orders a breeze! The interface is user-friendly, and the customer support is always quick to respond to any questions. If you're looking for a reliable dropshipping tool that simplifies the entire process, DSers is definitely worth trying out!

Celonox
United States
6 months using the app
DSers replied November 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2024

“Esfania” "Using DSers‑AliExpress Dropshipping has been an amazing experience! The platform is incredibly user-friendly and made managing my dropshipping business so much easier. I loved the one-click ordering feature, which saved me countless hours processing orders. The ability to bulk import products and set pricing rules automatically helped me scale my store effortlessly.

The supplier optimization tool is a game-changer—it ensures I always work with the best suppliers for price and quality. Customer support was also top-notch, answering my questions quickly and professionally. Thanks to DSers, my business is running smoother than ever. Highly recommend it to anyone in the dropshipping space!"

H1927
United States
2 months using the app
DSers replied December 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2024

I have just started the business and ran into a few challenges. I was really positively surprised. First of all, I got help from Customer Service very quickly. Second, I felt important as a customer, and third, Krystal's incredibly good customer service and expertise just saved my day! 5/5

CavaBienBoutique
Finland
5 months using the app
DSers replied November 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 27, 2024

I had an outstanding experience with Sans from the DSers customer service team. I was facing an issue with some products in my store, and Sans went above and beyond to help me resolve it quickly and efficiently. He was incredibly professional, patient, and knowledgeable, guiding me step by step through the process until everything was perfectly sorted. It’s rare to find such dedicated support, and I truly appreciate Sans’ commitment to providing a top-notch customer service experience. Thank you, Sans, for your excellent assistance—DSers is lucky to have you on their team!

Fit4Goals.com
United States
10 months using the app
DSers replied October 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2024

I've had a great experience using DSers for my dropshipping business. The platform is user-friendly and offers excellent integration with AliExpress and Shopify, making order management seamless. The support team is very responsive and helped me quickly resolve a pricing concern I had with one of my products. They clarified the issue with patience and professionalism, and I truly appreciate their assistance. DSers makes it easy to scale my business, and I highly recommend it to anyone looking to streamline their dropshipping operations.

Blingsteps
Romania
8 months using the app
DSers replied October 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2024

I had an excellent experience with the DSers support team! They were very professional and responsive, walking me through the process step by step. They helped me sync my order status and provided clear instructions. I really appreciate their patience and quick responses. Overall, a smooth and positive experience! Highly recommend their service.

PetHome
United Kingdom
3 months using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

5-stars review for Blanca & This app (DSers): My experience is good with DSers- AliExpress Dropshipping.

& "Blanca is simply outstanding! Her professionalism, responsiveness, and kindness make her one of the best people I've ever had the pleasure of working with. She always goes above and beyond to provide impeccable service. Thank you so much, Blanca, for everything you do/help me with! ⭐⭐️⭐️⭐️⭐️"

REAL+ G
United States
About 1 year using the app
DSers replied November 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Awesome service.. Easy to communicate my questions.. responded very quickly.. and walked me through all that I needed..thank you for going over and above ...

Precious Gifts Galore LLC
United States
10 months using the app
DSers replied November 19, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Blanca is super helpful and encouraged me to keep moving forward. With her help I achieved in about 15 minutes, what I was having to achieve all morning. Thank you Blanca. May God bless you and keep using you to bless others.

SIMPLESEASON
United States
9 months using the app
DSers replied November 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 3, 2024

The app is easy to navigate, easy to read but packed with useful information. Customer Service through the Live Chat is Amazing. Representative was with me in less than a minute. I hope you get to interact with Vivan. I'm sure all the representative are great but she is quick, resolved the problem in less 5 mins, complete with picture so that you know where to click or enter info, friendly and professional. No question, DSers is there to help you win at your business. Thank you again Vivan!

Buckee Shop
United States
About 2 months using the app
DSers replied December 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team