DSers‑AliExpress Dropshipping

DSERs is a great app partner with Shopify. I was having a problem with maximum variants and Blanca quickly and clearly explained the issue to me and provided all possible solutions even though the problem originated with Shopify. She was also patient while I found out more information for her and when my computer froze up. Totally polite and professional service. I have tried 2 other store import apps and DSERs is by far the best I have used so far. THe 24/7 chat help service is a great feature.
Brian "A Thought ADDay LLC Brand Stores"

I had a great conversation with Rfimp. He was very easy to work with guiding me through all of the necessary steps my store needed help with. DSers has never let me down with their customer service. Thank you!

Thank you Ralla. It was clean. some doubts doublechking emails and some connection issues. Ralla sticked to help until we reach on a resolution i felt confortable with. Once again thank you keep it that way

DSers‑AliExpress Dropshipping has the best customer support I have ever experienced. Their team is not only quick to respond but also very knowledgeable. They took the time to understand my issues and provided step-by-step solutions. Thanks to their outstanding support, my dropshipping business runs smoothly. Highly recommend their service!"

It was amazing, the service response time was quick, it's night time in where i live but i still got the response i needed to fix the problem i had. Thank you "Irene" you were an amazing help!

I was so stress with AutoDS customer service. I wasn't treated well. I then decided to learn more about Dsers as it is also a great fulfilling platform as I already have suppliers. Before I sign up, I jumped on messaging support via Facebook, Ralla has been absolutely amazing, went into greater details for me. It has been extremely helpful, especially for someone who is in researching and starting up pace for the business, Ralla has been very patience and understanding. I now considering jumping into upgrading with a bigger plan, so I can connect multiple stores with Dsers and start hitting the ground running. Thanks for your great support :)

Vivian was extremely knowledgeable, patient and helping with my concern! I thought I was going to have to go a long route to resolve it but she was more than helpful at assisting me! I really appreciate it! Thank you Vivian <3

Spoke with Live Chat Agent Tiffany regarding my first Shopify store Customer order through DSer's which seemed relatively effortless with both DSer's, AliExpress and Shopify. However, after paying for order on Saturday, order showed as Awaiting Shipment, before Awaiting Fulfillment. The supplier had updated the Order numbers etc, but upon investigation, it was noted that it could be over 2 weeks before the Order was even shipped to my Customer. Tiffany was the Ultimate professional, and also caring and compassionate. She stayed calm, answered every question I had, even going so far as to include screenshots with her responses, so I could understand where to find the information she was directing me toward. She went well "over & above" her customary job description today in the assistance she lent to me, and I can only hope that the next new ECommerce business Owner is lucky enough to encounter Tiffany should he or she have a question with regard to their supplier journey with DSer's. Thank you so much for the wonderful service I received.

I had spoken with a member of staff called Sally. They was so much help and explained more than I needed to know (which I actually needed to know). The app in general is great to use and when you get used to using everything, dropshipping becomes so much easier and you can list and sell items in a matter of minutes.

Thanks

HodgsonHome

It’s been great for my drop shipping store and credit where credit’s due, the service has been great every time i’ve had an issue. Chrissy was awesome