Reviews (7,124)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in bulk order processing and supplier management, significantly reducing manual fulfillment time. The user-friendly interface facilitates product importation and order management, while seamless Shopify integration ensures real-time syncing. Features like product mapping and automated inventory updates are particularly appreciated. Merchants also praise the responsive customer support and advanced tools for analytics and pricing, enhancing store management and decision-making.

April 26, 2025

Stela com maior cuidado nas orientações me auxiliou em tudo o que eu precisava. Atendimento nota 1000. Por mais profissionais como ela! Parabéns

Sparkids
Brazil
6 months using the app
DSers replied April 28, 2025

Olá,

Muito obrigado por compartilhar sua experiência! Ficamos felizes em saber que a Stela pôde te ajudar de forma cuidadosa e eficiente. Nosso time de atendimento se dedica a oferecer o melhor suporte possível, e é ótimo saber que ela atendeu suas expectativas.

Se precisar de qualquer outra assistência, não hesite em entrar em contato novamente — estamos sempre à disposição!

DSers Team

May 9, 2025

Un énorme merci à Vivian qui m'a sorti des soucis en un temps record.
Super efficace. elle a trouvé mon problème en quelques minutes.
ça c'est du support au top !

Chat-Hutteur
France
3 months using the app
DSers replied May 13, 2025

Bonjour,

Un grand merci pour votre retour ! Nous sommes ravis d'apprendre que Vivian a pu résoudre rapidement votre problème. Nous mettons un point d'honneur à fournir un support efficace, et il semble que Vivian ait parfaitement rempli cette mission.

Si vous avez d'autres questions ou besoin d'assistance à l'avenir, n'hésitez pas à nous contacter. Nous serons toujours là pour vous aider !

DSers Team

November 30, 2024

I am new to this so when my customer didn't receive their product I started up a chat with Rita to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

HADDAD BEATS
United States
Over 1 year using the app
DSers replied December 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 5, 2025

DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.

Tranquil Living
United Kingdom
About 1 year using the app
DSers replied January 13, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 10, 2025

I had an amazing experience with the customer support team! From the moment I reached out, they were incredibly responsive and helpful. They took the time to understand my issue thoroughly and guided me through the solution step by step. Not only did they resolve my problem quickly, but they also made sure I felt confident moving forward with the information provided. Their professionalism and friendly attitude made the entire process stress-free. I highly recommend their support service to anyone looking for reliable assistance!

Flare Finds
Malaysia
14 days using the app
DSers replied February 13, 2025

Hi there,

Thank you for your amazing feedback! We’re so happy to hear that our customer support team provided you with a responsive, thorough, and stress-free experience. Your recommendation means a lot to us!

If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.

DSers Team

January 27, 2025

DSers is amazing and I must say that Fiona who just helped me remap a product so that I can place an order is just is fantastic. She was very patient and knows what she is doing and she does it well. Thank you! Thank you! Fiona! Give this lady a raise!

Circuit Hub Central, LLC
United States
9 months using the app
DSers replied January 30, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 9, 2025

Thanks customer service Zoe for helping me promptly for my facing problems! I hope DSER can help me a lot in later!

Jazzy Tune
United States
5 months using the app
DSers replied May 13, 2025

Hello,

Thank you for your kind words and for taking the time to share your experience! We're so glad to hear that Zoe was able to help you quickly and effectively. Our customer service team is always here to ensure your experience is smooth and positive.

If you ever need more help in the future, don’t hesitate to reach out. We’re always ready to assist!

DSers Team

January 28, 2025

Lucy from DSers support team was FANTASTIC today!!! Was able to address all my questions, explained everything and showed me screen shots on what to do. Remapping became so much easier with Lucy's help!! Thank you DS for Lucy!!!

Gifts and Mugs
United States
Over 2 years using the app
DSers replied January 30, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 18, 2025

Wendy has been an amazing support and helped me perfectly with my questions! I am very satisfied and will continue to use this app with pleasure. :)

Marizoa
Australia
4 months using the app
DSers replied February 20, 2025

Hello!

Thank you so much for your kind words! We're thrilled to hear that Wendy was able to assist you effectively and that you're satisfied with the support. It’s always wonderful to know our customers are having a positive experience!

If you ever need further assistance, feel free to contact us again. We’re always here to help.

DSers Team

April 14, 2025

The app is a great app. Just a one stop solution that I would recommend anytime. Excellent customer service too!

Voldri
United Kingdom
3 months using the app
DSers replied April 16, 2025

Hi,

Thank you so much for your kind words and for recommending DSers! We're thrilled to hear that you find the app to be a one-stop solution, and we truly appreciate the shout-out to our customer service team — they work hard to support every user.

If you ever need any help again, don’t hesitate to reach out. We’re always happy to assist!

DSers Team