Reviews (31,356)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Title: Exceptional Support from Chloe!
I would like to extend my heartfelt thanks to Chloe for the exceptional support provided during my recent experience with DSers. Chloe’s quick and efficient help in resolving the issue with my Awaiting Orders was invaluable. She was professional, attentive, and ensured that everything was resolved smoothly. Her customer service truly stands out, and I am very grateful for her assistance.
I highly recommend DSers, especially if you get the pleasure of working with Chloe – she made all the difference! Keep up the great work, Chloe, and thank you once again for all your help.
Best regards,
[Mirza Shumon]
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
This is for Blanca; I want to sincerely thank you for your excellent technical support with the DSer app. your patience, knowledge, and willingness to address my concerns made the entire process much easier and more efficient. Its a pleasure to have someone as professional and dedicated as you.
thanks again for your helps!
Easy app to use and connect however;
Check on dsers after your 14 day free trial, they automatically charge you for the pro subscription $50 a month after the 14 days without asking or letting you know, instead of going to the basic $0 plan.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Elora was Amazing staff member. she helped me out as soon as i asked for it and was polite.
I would enthusiastically recommend for anyone else.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Aimee helped me with a issue. she is wonderful to work with!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Villanelle was fantastic! She was incredibly kind, patient, and went above and beyond to help me resolve my issue quickly and efficiently. Her knowledge and attention to detail made the entire process seamless. I truly appreciate her dedication and outstanding customer service. Thank you, Villanelle, for your exceptional support!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I asked for help from support and was assisted by Gloria, she managed to resolve my doubts and I was very satisfied with the help, she was very efficient and helpful, thank you Gloria
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Aurora is the absolute best. She helped me navigate the platform with patience and understanding. I highly recommend it.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
i use the app every day. very responsive customer service. i recommend it.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The supporter's name is Zico, helped me very quickly! Thanks!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team