Reviews (30,398)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 8, 2024

Great app for drop shipping and customer service is lightning fast so great for anyone dipping their toes into drop shipping. I enjoyed my conversation with Rfimp he helped me with my issues.

KallaTech
United States
About 2 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Awesome service with a number of issues, was able to assist with each one and solving issues i had struggled with for an hour. couldn't recommend more.

Ace of Tails | Joy in Every Wag
Australia
About 1 month using the app
DSers replied November 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Absolutely amazing service I couldn’t ask for more they guide step by step with lot of patience excellent service there is still good people out there.

Thelilhaven
United States
About 2 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 24, 2024

Their support is ever ready to help! Even on weekends. The product is a real life saver for dropshippers

Big ups to Raphael for coming through.

Pet Flourish
Canada
10 months using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2024

Sandy was really fast to understand my problems and solve it! Really reliable support team!

MIGHTY TECH STORE
Canada
About 1 year using the app
DSers replied November 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2024

One of the best support interactions i had. Lucy did great job helping me with my issue. She replied fast, her answers were helpful and easy to follow, plus she sent me detailed screenshots. Keep it up Lucy!

C&T Lebete
Poland
5 months using the app
DSers replied September 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 13, 2024

I’m really impressed with this application! It has saved me so much time, particularly when handling various challenges. Huge thanks to Blanca for her quick and flexible support—it made all the difference!

Zina Bazar
Luxembourg
About 2 months using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 12, 2024

I just had the most incredible experience with Dser's customer support, thanks to the exceptional service provided by Rita! Her kindness, patience, and professionalism truly exceeded my expectations.

bestformypet
United States
3 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Bianca was really patient sorting out an issue with our account. She was very clear and didn't hesitate in explaining the same thing twice, or even three times. Thanks Bianca, we really appreciate your help!

Surf 2 Packers
Australia
About 2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 2, 2024

I think DSers initially changed my product's price, which caused some confusion. However, Krystal from the support team quickly resolved the issue, making the experience smooth and stress-free. I'm grateful for the excellent support!
Thank you Krystal

Fusion Fads
India
2 months using the app
DSers replied September 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team