Reviews (31,537)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 9, 2024

This app is phenomenal and everyone that works there has been super helpful with any issues I have. Zoe has been especially helpful with everything I need and has been so nice in all of her responses. :)

The Collective Craze
United States
About 2 months using the app
DSers replied November 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 6, 2024

This is a very timely service. I was served by Hayley and she was very professional in dealing with my enquiry, she was prompt with answers ssand I was able to get on, on time with my business.

This is not an everyday experience with support so I was highly impressed with the service. It was near perfect and excellent.

Comfortdwell
United Kingdom
About 1 month using the app
DSers replied December 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2024

Vivian helped me really fast with the issue I was having with an order. Really happy this was solved!

Raising Noah Baby Store
Australia
About 1 month using the app
DSers replied December 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 1, 2025

Zico did a wonderful job assisting me while trying to fulfill my first order. I am super appreciative! So far, I am loving Dsers!

Empressive Luxe
United States
About 2 months using the app
DSers replied February 5, 2025



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 3, 2024

Rin was super helpful with an issue I have been having. I'm very please.

RYAN AND REMI
United States
About 1 year using the app
DSers replied November 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2025

This is the first time I'm using the customer support and Vivian took great care of me. I'm a new user and she was kind and patient and guided me through my need. She was very efficient and skilled.
Thank you, Vivian! You made my first experience at Dsers a smooth one!

QuickBuyMe
United States
5 days using the app
DSers replied January 13, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 26, 2024

The support advisor Olivia was so helpful and kind. Stayed with me the whole-time during order payment to supplier. I would not have done it without her assistance and patience. I would work with her again in future. Thank you Olivia for also providing information on the whole payment and the fulfilment process to customers receiving their orders. Thank you DSERs

FAB-UR
New Zealand
3 months using the app
DSers replied October 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 23, 2024

Best of the best , thanks to the m I could fulfil my orders and have my sales going smoothly

Trade Japan
Japan
9 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 10, 2024

Great app and customer support Vivian helped me greatly and gave me great details of what I needed. overall, I like Dsers.

MemoFrame
Israel
2 months using the app
DSers replied December 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 15, 2024

I've only been using Dsers for a few days and so far it's been working very well. It is very practical and simple. Even the free version helps a lot now in starting our store. I needed help and the service was very quick and efficient! Soon we will be making more sales to have the paid version and help us even more.

We Love Bargain
Portugal
5 months using the app
DSers replied October 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team