Reviews (31,356)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 25, 2024

I had questions about fulfillment for orders on my store and Blanca helped me out without hesitation. I'm grateful for the professional support and guide.

Thank you

XevaLight
United States
10 months using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2024

very good help me with my order thank you very much

Strand Serenity
United Kingdom
9 months using the app
DSers replied November 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2024

I am incredibly grateful for Luna amazing assistance! She went above and beyond to help me with every detail, always responding quickly and with great patience. Her expertise and support made a huge difference, and I couldn’t have asked for a better experience. I highly recommend Luna to anyone needing reliable, dedicated, and genuinely helpful service!

Geluxe nails
United States
3 months using the app
DSers replied November 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

Rita was wonderful. I was in tears until I spoke with Rita. She made everything right. She is such an asset to D'Sers. My first orders, I thought it was a disaster but Rita saved the day! Yay!

SureShop LLC
United States
12 months using the app
DSers replied October 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Had help from Wendy troubleshooting an issue with my account. She sorted it over three emails and all within the hour. Cannot fault her service. Thanks Wendy

3IXIE
United Kingdom
About 1 month using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 11, 2024

Elona was so patient with me?? And a pleasure to converse with my computer problems that have now been resolved! Thank you so MUCH Elona! You ROCK Girl!! Merry Christmas from Rich!!

Bob's Outdoor Shop
United States
7 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 18, 2024

I recommend this app. The assistance by Holly was excellent and she was super helpful.

I hope I get her to help me the next time.

CastleAndFox

Castle And Fox
United States
About 2 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Maria have been really easy to work with and really really patient, which I respect very much. I would love to ask Maria over and over again.

Child-Ease
Denmark
3 months using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Excellent Customer Service. Especially when dealing with "Blanca". She Solved My Problem within No time. I'm Very Satisfied. Thank You Blanca.

Store Cabin
Saudi Arabia
About 2 months using the app
DSers replied November 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2025

Rfimp was a great help! They answered all of my questions and did it super fast! youre the best!!

Maison Birch
United States
4 months using the app