Reviews (31,245)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

October 30, 2024

Esfania was incredibly helpful! She resolved my issue quickly and took the time to answer all my questions with clarity and patience. Her professionalism and availability really put me at ease. I highly recommend her assistance!

CALIEGO
France
4 months using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 19, 2024

I am extremely satisfied with the service provided by Blanca.she helped me quickly resolve an issue
Blanca was extremely efficient and demonstrated a deep knowledge of the platform, offering excellent support. I highly recommend blanca service to anyone using DSers for dropshipping. Thank you so much for your quick and effective assistance!

𝐟𝐚𝐲𝐫𝐨𝐳𝐚 𝐬𝐭𝐨𝐫𝐞
Israel
About 1 month using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2024

amazing service!!!! Loved it and big game changer with their customer support

Trent-N
Canada
6 months using the app
DSers replied November 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Many thanks to Holly, who helped me with the problem I had in dsers.

petshopparts
United Kingdom
10 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 26, 2024

The app is really helpful but the best part is the support team where I got excellent service from my dear Elora, I really thank you for helping me solve the issue.

Beauties Hair
Saudi Arabia
13 days using the app
DSers replied December 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 28, 2024

Chrissy was super helpful for me!! Found a cheaper variant and mapped the supplier for me! Very happy!

VersaSelect
Lithuania
11 months using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 29, 2024

Blanca was super helpful in helping me fulfill my first order as a Dropshipper. She was patient and walk me through step by step. Appreciate your help!

Tales & Wonders | Little Wonders, Big Smiles
United States
24 days using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 4, 2024

Chloe is great in customer service with prompt replies to my questions.

Even as a beginner I can easily learn and implement this app for my business. Customer support is always there to guide step by step! Amazing app, friendly user features, friendly customer support—all good!

myovv.com
New Zealand
5 days using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 15, 2024

Vivian helped me import all my products quickly and efficiently. The process was smooth, and communication was excellent. I'm very satisfied with the support I received!

Equipaje Montaña
France
19 days using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Today Vivian has helped me via web chat and she was really helpful. Thanks a lot!

My Store
United Kingdom
8 months using the app
DSers replied November 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team