Reviews (31,537)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.
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I am new to the platform received some orders, and don't know what to do next! Wondering if dsers support system can help me I was connected to the agent "Vivian" He really helped me with each and every step from starting to ending and waited me for getting the process done! I was really satisfied with the service!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Today I have a problem with linking DSers and AliExpress, Raphael is such a good help. Easy to follow and polite.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was able to IM with Wendy today regarding an order I had completely messed up for a customer. I was initially worried that the DSers chat would only be able to help on DSers issues and was releived when Wendy was able to help me across the AliExpress, DSers and Shopify websites. Wendy was quite patient and when I was having another issue arise she was waited for me to solve issue and continue to help with the original order mishap. Very satisfied with the chat option and that issues can be quickly resolved across multiple sites.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivian from DSERS was wonderful and very helpful and was able to solve my problem quickly
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Precisei da Central de ajuda e resolveram meu problema com total paciência. A Krystal que me atendeu foi bem resolutiva. Estou satisfeita!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
grand merci à stella pour sa rapidité et son efficacité
cordialement
thibaud
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an issue with recovering my account, and I was feeling really frustrated and unsure of how to move forward. But then I got connected with Blanca, and she was absolutely incredible! From the moment she took over, she was super professional, patient, and genuinely helpful.
She walked me through the entire process step by step, and made sure I understood everything. Blanca really went above and beyond to make sure I could recover my account without any hassle, and she did it all with a smile (virtually speaking!). I can honestly say that her customer service is top-notch. It's rare to encounter someone so dedicated and knowledgeable, and I truly appreciate how much she cared about resolving my issue. I’m now back in my account, and it’s all thanks to her!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Holly's service was fantastic, she resolved my problem quickly
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Fui muito bem atendida! sempre prontos para ajudar, eu amo o atendimento de vocês obrigada
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I’ve been using Dsers for my daily order fulfillment, and I couldn’t be happier with the service. The platform is incredibly user-friendly, making it easy to manage and fulfill orders with just a few clicks. The automation features save me a lot of time, and the integration with my store is seamless.
Tonight, I had the pleasure of receiving assistance from Esfania, and I have to say, she went above and beyond to provide exceptional customer service. She was incredibly responsive, attentive, and helpful in resolving my issue quickly and professionally. It's rare to find such great support, and Esfania really made my experience with Dsers even better.
If you're looking for a reliable fulfillment partner that delivers consistent, top-notch service, I highly recommend Dsers. I’m grateful for their excellent customer service and the way they help streamline my business operations.
Thank you, Esfania, and the entire Dsers team! Keep up the great work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team