Reviews (31,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 13, 2024

Otimo!

Libera Ofertas
Brazil
3 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2024

"Exceptional Support from Hayley!"

I had an incredible experience working with Hayley on Dser. She was extremely knowledgeable, patient, and went above and beyond to help me with my issues. Hayley's professionalism and positive attitude made a potentially stressful situation so much easier. Thanks to her, I was able to solve my problem quickly and efficiently.

If you ever need assistance on Dser, Hayley is the person to ask for! I truly appreciate her dedication and support.

Sinsational Finds
United States
5 months using the app
DSers replied November 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Ótimo atendimento, a plataforma é bem completa oque facilita nosso trabalho

ToolMart
Brazil
6 months using the app
DSers replied November 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 3, 2024

Wendy was a really good helper!

T4Y
Spain
4 months using the app
DSers replied December 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Chrissy, then Zoe, Zico and Stella helped me solve my problem always staying nice and efficients. The answers are quick and productive. Thank you very much to make it easier when the situation is so annoying

WarMeUp
France
3 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Great support and customer service is very tentative and helpful

Thanks

Kiddo Care Kit
Romania
5 months using the app
DSers replied November 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2024

Really Nice customer service with Wendy she is really clear and helpfull and professional... I didnt use that much the app but she tried to resolve the best she could each of the doubt.

Selfie Republic
Bulgaria
4 months using the app
DSers replied December 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 9, 2025

DSers is amazing! Their response time is super fast, and they’re always ready to help. The platform is user-friendly and makes managing products and orders so simple. Highly recommend!

Glowbia
United States
2 months using the app
DSers replied January 13, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 3, 2025

I had the pleasure of being assisted by Sandy and I couldn't be more impressed with their professionalism and efficiency. Sandy quickly identified and resolved my technical issue with a level of expertise that truly stood out. Thank you so much! :-)

Baby Little Nook
Australia
2 months using the app
DSers replied January 6, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 18, 2024

Wendy is very good.

Mom and Dad Lets Shop Together
United States
6 months using the app
DSers replied November 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team