Reviews (31,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 8, 2024

Really satisfied with the service, Rita from customer service was extremely helpful and assisted with my queries.

Highly recommended

Fultera
United Kingdom
3 months using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 22, 2024

Amazing customer service

zexzen
United States
3 months using the app
DSers replied December 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 13, 2024

selena was very helpful in helping me step by step with my problem using dsers. She had great customer service and support! I would recommend!

the Bunny Vixen
United States
7 months using the app
DSers replied November 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Very Helpful and friendly

T Jays Amazing Deals
Canada
5 months using the app
DSers replied November 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Elora was Amazing staff member. she helped me out as soon as i asked for it and was polite.

I would enthusiastically recommend for anyone else.

Professional Jay
United States
4 months using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Chloe ist die beste im Live Chat <3

Vuleia
Germany
3 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Esfania was helpful and solved my problem

ScaleModels
United Kingdom
6 months using the app
DSers replied November 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 29, 2024

It was a pleasure working with Esfania today. While I was off on a rabbit hole, the information I needed was right before my eyes in the order of details. Esfania helped and showed a tremendous amount of patience in helping me, especially during this fourth quarter. Ali Express has a good employee with Esfania. Thank you very much!

Savvy Shopper Wellness
United States
4 months using the app
DSers replied December 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 14, 2025

I contacted DSers support at 8PM tonight, and it was the best customer service I have ever experienced! Vivian from Dsers support team was amazing—she responded faster than I did and resolved my issue so quickly. I wish all platforms were as efficient as Vivian at customer support!

A Little Online Store
Australia
About 2 months using the app
October 29, 2024

Merci pour votre professionnalisme, votre patience et gentillesse.
Mes problèmes ont été résolus avec succès!
Catherine

Cath Fashion
France
About 1 year using the app
DSers replied October 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team