Reviews (31,251)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

November 3, 2024

“I had the pleasure of chatting with AL at DSers, and let me tell you, this professional is like a walking encyclopedia of drop shipping! Not only is AL incredibly knowledgeable—seriously, I think he might have a PhD in 'How to Make Money While Wearing Pajamas'—but he was also polite enough to answer my million questions without rolling his eyes (at least not audibly). If you need help, don’t hesitate—just be prepared to be amazed and maybe take notes!”

hellorecoverygirl
United States
19 days using the app
DSers replied November 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Aimee provided clear and concise instructions that made everything so much easier. Her response was quick and guidance was spot-on. Thank you, Aimee!

Hollabloom
United States
2 months using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 1, 2024

I really like the customer service they have here. They explained everything very well. Especially Chrissy who knew how to teach me how to use the tools with all the time in the world for my knowledge. Thank you and I really appreciate it.

AEURBANVARIETY
United States
8 days using the app
DSers replied December 2, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Really satisfied with the service, Rita from customer service was extremely helpful and assisted with my queries.

Highly recommended

Fultera
United Kingdom
3 months using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Answers quickly and support me along the process. I asked alot of question and no problem on answering them. Thank you for the service

CozyBaby
Canada
4 months using the app
DSers replied November 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

I was having an issue finding a supplier for a product, Sandy went above and beyond to help me. She not only found me a seconday supplier, but she also added it and set it up for me.

Gear Xscape | Adventure Awaits
United States
About 1 month using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Celia was very helpful in guiding me through my problem

gelsjewellery
United Kingdom
7 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Thank you DSers. You have an amazing customer support team especially Adele. She guided me at every step to ensure I had the smoothest experience possible. Thank you again!

Pillo Perk
Australia
20 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 1, 2025

great costumer service, helped me in 5 minutes. very happy!

Classic Buddy
Australia
5 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

I recently had the pleasure of getting support from Esfania on Dsers team, she was quick on responding to my questions and very helpfull,
thank you for a great customer service Esfania.

Devinzi
United States
3 months using the app
DSers replied November 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team