Reviews (31,537)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

January 2, 2025

Vivian from DSERS was wonderful and very helpful and was able to solve my problem quickly

The Teething Co
Australia
3 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 11, 2024

Elona was so patient with me?? And a pleasure to converse with my computer problems that have now been resolved! Thank you so MUCH Elona! You ROCK Girl!! Merry Christmas from Rich!!

Bob's Outdoor Shop
United States
7 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 27, 2024

real good app ! thank you
Big thanks to Wendy !

Boutique Lampe de Chevet
France
Almost 2 years using the app
DSers replied November 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 21, 2025

BlANCA WAS very helpful and was very patient with me as i am new to all

Lets Get Naked - Save The Planet
Australia
7 months using the app
DSers replied January 23, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

I would recommend because of the wonderful experience I had with Sandy, the most courteous and most patient customer service Rep I have ever worked with. I would recommend.

Handpickedgifts4u
United States
5 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 6, 2025

Great app and awesome customer service! I love you Tiffany! ;)

NaLaHa - Incredible Light
United Kingdom
7 months using the app
December 16, 2024

I was lost trying to fulfil an order. Chrissy was on top of it for me. She got me pointed in the right direction and I completed the fulfilment. Great job. Excellent help.

TeaSori
United States
About 2 months using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 12, 2025

Gloria was absolutely amazing with her service and super helpful. Absolutely recommend the Dsers app.

Tapestry Vibes
Pakistan
7 months using the app
DSers replied January 20, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 13, 2024

Luna was the helper today! i have some decent sales recently with Ali products, i meant you need to choose the correct ones. but thanks again.

Bizarre Fit
United States
2 months using the app
DSers replied November 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 26, 2024

The support advisor Olivia was so helpful and kind. Stayed with me the whole-time during order payment to supplier. I would not have done it without her assistance and patience. I would work with her again in future. Thank you Olivia for also providing information on the whole payment and the fulfilment process to customers receiving their orders. Thank you DSERs

FAB-UR
New Zealand
3 months using the app
DSers replied October 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team