Reviews (31,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

January 6, 2025

This is the first time I'm using the customer support and Vivian took great care of me. I'm a new user and she was kind and patient and guided me through my need. She was very efficient and skilled.
Thank you, Vivian! You made my first experience at Dsers a smooth one!

QuickBuyMe
United States
5 days using the app
December 8, 2024

Raphael was super helpful attentive and response time was impeccable. He was patient and extremely helpful as he navigated me through the dropshipping process. Thanks

onegunshop
United States
2 months using the app
DSers replied December 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Celia was very helpful in guiding me through my problem

gelsjewellery
United Kingdom
7 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I wanted to express my gratitude to Blanca for her quick and friendly assistance with my DSers issue. Her support was incredibly helpful, and she went above and beyond to ensure everything was resolved smoothly. Thank you, Blanca, for the excellent service!

TAIEDORE
United Arab Emirates
6 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

Was having issues with my order, I had paid but the Shopify store was saying order unfulfilled, I contacted DSers and was fortunate to hook up with Sandy who within a few minutes looked into it and confirmed that my order had been paid and was waiting shipment. The way she communicated with me you could tell she loves her job. Wishing her all the best

givegiftsalways
United States
5 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Thank you DSers. You have an amazing customer support team especially Adele. She guided me at every step to ensure I had the smoothest experience possible. Thank you again!

Pillo Perk
Australia
20 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

i love RITA she was amazing with me i have dyslexia so it kinda hard for me to understand by only reading it i am a hands on she help me through it with care and understanding i could give rita 1000 stars

wholesalebyhrjewls
United States
3 months using the app
DSers replied October 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 14, 2024

I can't say enough good things about Adele, the Dsers Assistant! She was a lifesaver for me. From the moment I reached out, she was friendly and super helpful, guiding me through everything I needed. It felt like I was chatting with a knowledgeable friend who genuinely cared about my success. I highly recommend Dsers Assistant to anyone who needs support!

Otaku Sora
Cyprus
About 1 month using the app
DSers replied October 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 11, 2024

DSers is a great app to be using - its simple and straight forward and has wonderful customer service. I had the pleasure of Blanca helping me today and went by smooth as usual.

LadyBelleCo
Canada
About 2 months using the app
DSers replied November 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 23, 2024

Sandy was very helpful in helping me to correct the problem I was having. I was very pleased with her professional service and patience with me! Sincerely P.B.G

Phil's One Stop Shop
United States
5 months using the app
DSers replied November 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team