Reviews (31,537)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 20, 2024

I received an amazing service today from Zina. Very welcoming and efficient. She clearly knows what she is doing. If possible, I would like to be helped by her throughout this journey of mine with DSer. Many thanks, Zina.

SMOKING SMURFS
South Africa
About 2 months using the app
DSers replied November 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2024

I thought I had some common sense questions, but the staff member "Vivian" was very patient and helped me resolve them. Great app and customer service

OUTOGOO
China
4 months using the app
DSers replied November 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 29, 2025

I started with a problem that was fixed! Blanca really helped me out! I am so thankful.

By Sambella
United States
About 2 months using the app
DSers replied February 5, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 14, 2025

I had help from olivia and she resolved my issue flawlessly!

Eiza
United Kingdom
About 1 year using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 15, 2024

Vivian helped me import all my products quickly and efficiently. The process was smooth, and communication was excellent. I'm very satisfied with the support I received!

Equipaje Montaña
France
19 days using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Sandy was very supportive and resolved my query very efficiently. Great customer service! Thank you Sandy.

Happy Tails supply
United Kingdom
10 months using the app
DSers replied January 20, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 9, 2025

Sandy rocks!! Very helpful and fast support! Super friendly and professional! Much appreciated!

VISIO
Germany
3 months using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2024

Being new to dropshipping, at times the setup process felt overwhelming for me but Rfimp was extremely helpful in assisting me with resolving my issue.

Stylish Fetch
United States
20 days using the app
DSers replied December 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Contacted DSers after I had an issue with one of my suppliers not having something in stock for a customer... their live chat agent was able to handle the situation in minutes and I had no issues. EXTREMLELY SATISFIED!

KuddleSocks
United States
3 months using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 30, 2024

He help me a lot. I didn't knew anything about Dsers and he help me all the way to know every bit about it. He's a helpful and knowledgeable person

My Store
India
About 1 month using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team