Reviews (31,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

January 4, 2025

Krystal was patient and very helpful getting me off the ground and helping me connect my dser to my shopify store. All while helping me fulfill my 1st order. AI or not she was a great help to me and my new store.

Slick Gear Shop
United States
About 2 months using the app
DSers replied January 6, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 15, 2024

I would recommend because of the wonderful experience I had with Sandy, the most courteous and most patient customer service Rep I have ever worked with. I would recommend.

Handpickedgifts4u
United States
5 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Helpful customer service and doing there best to provide with all kinds of services.

Flexio
Netherlands
7 months using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2024

‏Dealing with Vivian is the best. He helped me and stayed with me until my problem ended and helped me

Pet Heaven
Israel
4 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

BLANCA WAS GREAT - THANKS

Carport
New Zealand
3 months using the app
DSers replied November 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 1, 2025

Aurora was extremely helpful and knowledgeable. She answered all my questions and provided excellent support. great customer support experience. Thank you aurora for your fantastic service! :)

Tiny Trends
Australia
About 2 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 5, 2024

Kindly resolve my store issue as soon as possible with accurate and helpful information. Thanks to the support team!

KaylaBeauty
Czechia
Almost 4 years using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 12, 2024

I´ve already received some orientation from Dsers´ support team. Very kind people (Today were Zoe), with clear information and guidance for having the best of this aplication.

Thank you very much foo all, Dsers` buddies! Thank you, Zoe!

Vende Quase Tudo
Brazil
5 months using the app
DSers replied November 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Blanca was SUPER helpful, went above and beyond and made it so easy. Thank you so much, Blanca!!!

skinrelief
New Zealand
Over 1 year using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 23, 2024

Elora is very professional and cooperative and helping, very detailed information and support I got thank Elora.

Gorsi Fashion Online Shop
Saudi Arabia
2 months using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team