Reviews (31,259)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 3, 2024

Had an amazing experience with their support! Walked me through every step to help me complete my first order - absolutely amazing service.

PrintPop
Canada
14 days using the app
DSers replied December 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

The service I received was effective and straight to the point.

Marie's Style
United States
9 months using the app
DSers replied October 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 10, 2024

i am so happy with the customer service. waiting time was less than a minute. My issue got resolved in no time. The assistant was super nice and guided me so well.

Bazaarvibe
United States
12 days using the app
DSers replied December 12, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 15, 2024

Received some help from Celia today. Really professional. Helped me resolve my issues fast. Would recommend. 10/10

Home Custom
Canada
5 months using the app
DSers replied October 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 14, 2024

Review for Sandy

I am incredibly grateful for Sandy's outstanding support with Shopify. Her patience, cooperation, and wonderful personality have made a significant difference in my experience. Sandy is truly an amazing and collaborative person, and I appreciate all her hard work and dedication.

Thank you, Sandy, for being such a fantastic help!

LAKOZIA KITCHEN
Egypt
28 days using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 20, 2024

Live chat via dsers is really great. Elora helped me very quickly. I felt very comfortable with her. Thank you.

mytiva
Germany
5 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2024

As a new user, I was unfamiliar with the process, but Rin from Dsers assisted me with placing my first order. Rin was highly professional and responded promptly, making the experience seamless.

X Notch
United Kingdom
29 days using the app
DSers replied November 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Chrissy was very kind and professional. She answered my question quickly and perfectly. She was a great help to me today. Thanks to you

OptiHomea
Canada
8 months using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Thanks to Selena today on live messenger chat, we got the 'standard rates' set up properly to what we wanted. NOW we will do the fun part and start importing trending products using Dsers to our store. Thanks Dsers!

Solana Mart Online Shopping
Canada
16 days using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 29, 2024

Very good support and a very, very useful tool. It saves a lot of time.

TypeZone
Belgium
3 months using the app
DSers replied December 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team