Reviews (31,540)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 11, 2024

Celia was very helpful and was able to guide me through all my questions ad assist me.

RPBA Shop
Australia
10 months using the app
DSers replied November 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 17, 2025

It is a very good application, we have customer service, with a very fast response, competent, thank you.This is a very good site for dropping.

ShopyUnivers
France
About 1 month using the app
DSers replied January 20, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 18, 2024

I did my first sale a couple of days before i was struggling to understand the process and of course i did it wrong. Thanks to David for Dsers solved the issue and understood all the process for payment fulfillment.

Thank You

VOXELLE
Greece
3 months using the app
DSers replied November 19, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 25, 2024

I would like to give a great review to a wonderful customer service rep named Celia, she really good support, i will take her 5-star rating

Horizon Shopping Network
Poland
2 months using the app
DSers replied November 26, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 25, 2024

works great and very good customer service! espacially Maria which help me set up everything :)

Nomio
Israel
27 days using the app
DSers replied December 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Good morning. I was desperately in need of help fulfilling an order as I'm fairly new to this game. I was following the lesson with my company and things weren't working for me. A chat appeared in DSers and I connected with AURORA. OMG! What a Godsend! She was so patient and when I was confused or lost she showed me screenshot with direction to get me back on track. I was a previous system trainer with EPIC and she met all the professional training points and more! You have a winner in AURORA. Thanks for the Chat option on a Saturday morning! Anne Rossi

Mementobe
United States
About 2 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 28, 2024

Elora was Amazing staff member. she helped me out as soon as i asked for it and was polite.

I would enthusiastically recommend for anyone else.

Professional Jay
United States
4 months using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 8, 2025

Blanca helped me resolve my problem quick and easy.

The Gyro Ball Shop
Australia
6 months using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 26, 2024

As a new user of Shopify, with DSers integration - I have many questions! I was able to have all of my questions answered by Rin this evening! Rin was patient in answering the series of questions I had and even welcomed me to re-engage and contact this help chat whenever the need arises again. Rin was very knowledgeable, sharing screen shots and links that I can reference later offline.

Thank you, Rin!

Hyped Up Haven
United States
10 days using the app
DSers replied November 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 19, 2024

Rita was very kind and helpful and helped me immediately to solve the problem.

Tredyx
Italy
Over 1 year using the app
DSers replied November 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team