Reviews (31,276)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

January 6, 2025

This is the first time I'm using the customer support and Vivian took great care of me. I'm a new user and she was kind and patient and guided me through my need. She was very efficient and skilled.
Thank you, Vivian! You made my first experience at Dsers a smooth one!

QuickBuyMe
United States
5 days using the app
December 1, 2024

I really like the customer service they have here. They explained everything very well. Especially Chrissy who knew how to teach me how to use the tools with all the time in the world for my knowledge. Thank you and I really appreciate it.

AEURBANVARIETY
United States
8 days using the app
DSers replied December 2, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2024

I had problem recovering my password and Chloe has been very supportive :) good luck all beginners who want to use Dsers for better life

My Store
Georgia
2 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 8, 2024

Raphael was super helpful attentive and response time was impeccable. He was patient and extremely helpful as he navigated me through the dropshipping process. Thanks

onegunshop
United States
2 months using the app
DSers replied December 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Thank you DSers. You have an amazing customer support team especially Adele. She guided me at every step to ensure I had the smoothest experience possible. Thank you again!

Pillo Perk
Australia
20 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2024

It's good to find people like Zico who helps you easily. Thanks my friend. I was really hesitant to use the app.

LeuvenGallery
United States
5 months using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Very good, Thank you so much for the help, very fast, help me step by step, was there to help to proceed my first order, I recommande

Zenbeak
France
3 months using the app
DSers replied November 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I wanted to express my gratitude to Blanca for her quick and friendly assistance with my DSers issue. Her support was incredibly helpful, and she went above and beyond to ensure everything was resolved smoothly. Thank you, Blanca, for the excellent service!

TAIEDORE
United Arab Emirates
6 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Aimee provided clear and concise instructions that made everything so much easier. Her response was quick and guidance was spot-on. Thank you, Aimee!

Hollabloom
United States
2 months using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 5, 2024

So far I've been having a good experience. I found myself having difficulty on my test purchase and hade to make a call. Luckily for me I had a great chat/help experience with Maria.

Elysian Look
United States
11 days using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team