DSers‑AliExpress Dropshipping

Excellent Customer Support – Thank you, Lucy!

I had an issue with my advanced pricing rules not pulling the correct shipping cost into my product pricing on DSers. Lucy from the support team was incredibly helpful — not only did she respond quickly, but she also took the time to check my account settings, explain the cause clearly, and guide me step-by-step toward a solution.

Her professionalism, clarity, and patience made the whole experience smooth and stress-free. It’s rare to find such attentive and knowledgeable support. Big thanks to Lucy and the DSers team!

Compared to other dropshipping services DSers shines for being relatively easy to use and at a reasonable price, including free options. Their customer service is excellent. I had an issue with an order and when I reached out via chat, Luna went above and beyond to help solve the issue.

“Excellent Support from DSers!”
I had an issue where my product showed as sold out, even though inventory was available. The DSers team quickly helped me identify the problem—a variant mapping issue with AliExpress—and guided me step-by-step to fix it. Their support was fast, helpful, and really knowledgeable about how Shopify and AliExpress work together. Now my product is working perfectly, and orders are going through smoothly! Highly recommend DSers for anyone doing dropshipping.

I've been using DSers for a few months now and I'm really impressed! The platform is fast, intuitive, and delivers exactly what it promises. Today, I needed to contact the support team and was very well assisted — they were extremely clear and objective, answering all my questions quickly and efficiently. Congratulations to the team for the excellent work!

Great support, super helpful!
I had trouble setting up shipping rates for DSers, and the support team really came through. They explained everything clearly and helped me fix the problem fast. Super friendly and patient — felt like they actually cared. Big thanks to the DSers team, you made it easy for me!

I cannot say enough good things about the customer service I received from Olivia at DSers! She went above and beyond to help me with my issue, responding quickly, patiently, and with such a friendly attitude. Olivia not only answered all my questions thoroughly, but also made sure I fully understood every step of the process. Her professionalism and kindness turned a potentially stressful situation into a smooth and pleasant experience. It's clear that DSers truly values their customers, and Olivia is a shining example of that. Thank you so much for your outstanding support!

I've been using DSers for my dropshipping store and the service has been great! Special thanks to Rin for the outstanding support—always helpful and responsive. Highly recommend DSers and Rin if you're serious about growing your business!

I was assisted by Zico who helped me a lot to solve a problem I was having where Dsers was not synchronizing with my store. Now everything is working properly thanks to his excellent service.

I had some problem and needed to contact with the customer service and I was assisted very fast. The service was amazing! I was really stuck with an issue, but the Neva guided me through everything step by step and made it so easy to understand. Neva was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help!

I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!