Reviews (31,208)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

November 30, 2024

“Esfania” "Using DSers‑AliExpress Dropshipping has been an amazing experience! The platform is incredibly user-friendly and made managing my dropshipping business so much easier. I loved the one-click ordering feature, which saved me countless hours processing orders. The ability to bulk import products and set pricing rules automatically helped me scale my store effortlessly.

The supplier optimization tool is a game-changer—it ensures I always work with the best suppliers for price and quality. Customer support was also top-notch, answering my questions quickly and professionally. Thanks to DSers, my business is running smoother than ever. Highly recommend it to anyone in the dropshipping space!"

H1927
United States
2 months using the app
DSers replied December 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2024

Aurora did very well, i had an issue for the first time and she was the only one able to help me, compare to her collegues who struggled ! very smart person it didnt take her lon to solve the issue. !!

ElleKiffe
France
About 1 year using the app
DSers replied November 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 9, 2024

I needed help and fast. Because I never know what I'm doing here. I reached out to chat and after a brief wait I got Selena and she saved me fast. She was polite and lovely. My issue was fixed immediately and it was definitely my fault but she was confident and got me through it!

Cstar
United States
9 months using the app
DSers replied November 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 18, 2024

Thanks a bunch to Lucy for helping me out when I had trouble connecting my shop to your services, and for all the documentation she provided me to help understand/launch my store.

LeBuzzShop
France
8 months using the app
DSers replied November 19, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2024

I have just started the business and ran into a few challenges. I was really positively surprised. First of all, I got help from Customer Service very quickly. Second, I felt important as a customer, and third, Krystal's incredibly good customer service and expertise just saved my day! 5/5

CavaBienBoutique
Finland
5 months using the app
DSers replied November 26, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 4, 2024

Excellent Platform for Seamless Dropshipping!

I’ve been using DSers‑AliExpress Dropshipping for a few months now, and I must say, it has significantly improved my dropshipping business! The integration with AliExpress is seamless, allowing me to easily find and import products, manage orders, and track shipments all in one place. One of the standout features is the bulk order processing—it saves me hours of manual work and streamlines my workflow, which means I can focus more on marketing and growing my store.

The platform is incredibly user-friendly, with clear instructions and an intuitive interface that makes navigating through the various tools a breeze. I also love the automated features, especially the automatic price and stock updates, which help me stay on top of my inventory without constantly checking in.

Customer support has been fantastic too! Whenever I had a question or needed assistance, the DSers team was quick to respond and resolve any issues. Their proactive approach to customer care really makes a difference.

Overall, DSers has made my dropshipping business more efficient, and I highly recommend it to anyone looking to scale their store with ease and confidence!

Spooky Wooky™
United States
10 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 7, 2024

DSers has been an invaluable tool for streamlining my dropshipping business. Its seamless integration with AliExpress and Shopify has saved me countless hours, making order processing fast and efficient. I love the bulk order feature – it makes fulfilling multiple orders a breeze! The interface is user-friendly, and the customer support is always quick to respond to any questions. If you're looking for a reliable dropshipping tool that simplifies the entire process, DSers is definitely worth trying out!

Celonox
United States
6 months using the app
DSers replied November 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 25, 2024

Really surprised with Chrissy job! Extremely quick and kind. Couldn't be a better costumer service! Thank you.

Hombleo
United Kingdom
Almost 2 years using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 22, 2024

I had an excellent experience with the DSers support team! They were very professional and responsive, walking me through the process step by step. They helped me sync my order status and provided clear instructions. I really appreciate their patience and quick responses. Overall, a smooth and positive experience! Highly recommend their service.

PetHome
United Kingdom
3 months using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Blanca was so super nice and helpful in helping me find what I was looking for!

I had my first sale which I needed to forward for fulfillment by Dsers. I later was informed that the vendor did does not mail to my customer's country. I need to update vendor and was a little worried about it. I finally found a new vendor and needed to link them, but I didn't know how. Blanca was then helpful in navigating me to the proper area.

So grateful for Blanca and the time she too to help.

Thank you!!!

XetraX2
Canada
4 months using the app
DSers replied November 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team