Reviews (31,259)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

October 30, 2024

Zoe was fantastic! Went above and beyond to help me, answer all my questions quickly, super patient and really knows what she's doing.
Very happy with the customer service

Black Bear Home Decor
Australia
3 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 27, 2024

i just get help from Zoe, and he is really really support. work from his heart. many thank!

Kids Home
Vietnam
About 2 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 27, 2024

I am very satisfied with the costumer service given to me by Celia from the support team. I had a huge problem but i got the help i needed quickly and precisely. Very pleased with the experience.

VR Attachments
Denmark
10 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 31, 2024

I had to downgrade my account and used the messenger chat feature. It was very easy to use and the customer service rep was very helpful and courteous.

Naked Dolphin
United States
8 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 22, 2024

Great experience , easy ,simple and straight forward.
I got great support from Aimee , she got i right to work and solve the issue in no time. Thank you Dsers!

FirstManStore
Israel
About 1 month using the app
DSers replied October 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 10, 2024

Great app and customer support Vivian helped me greatly and gave me great details of what I needed. overall, I like Dsers.

MemoFrame
Israel
About 1 month using the app
DSers replied December 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 25, 2024

The customer support is always available…
The customer support is available almost any time to answer questions about shipping, orders, etc.
Till now (couple weeks ) I test my store and the whole DSers service, so I don't have test it in a really serious problem. I will come back!

Sellyne Jewelry Designs
Greece
25 days using the app
DSers replied October 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 28, 2024

Selena was incredibly helpful, and I am very happy with the assistance provided.

Shling
United States
About 1 year using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 25, 2024

I highly recommend this app, its really a powerful system that make us more easier to manage my own shop. Even the help center Aimee from DSers, very prompt, polite and responsive.. she never stop until I resolve my inquiries. thank you for resolving my issues..

Jana's Closet
Australia
4 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 13, 2024

App is doing it's job, support is on spot. I was having trouble migrating my accounts and Chrissy solved issue in 10 min. Would ask for help again :)

Thingamajiged
Poland
5 months using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team