Reviews (31,277)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 3, 2024

Aimee was very attentive and provided with information needed very quickly. Great job.

VEZENZO
Georgia
About 2 months using the app
DSers replied November 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Very swift , professional and smooth support , All thanks to Chrissy for the amazing assistance :)

MoYang
Qatar
3 months using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I had an excellent conversation with Blanca from dsers , it was a great and helpful chat we had . she helped and suggested different solutions to my concerns .
thanks a lot .

Chicaraia
France
3 months using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2024

I want to express my sincere gratitude for your help and patience. Your support was essential in resolving the issue. Thank you for your time and dedication, I truly appreciate it

Mimos De Piel
Trinidad & Tobago
About 1 month using the app
DSers replied December 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Aurora was very helpful and made my first experience with DSers customer service a joy. Very impressive!

Deleash LLC
United States
3 months using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Good app and very good customer service. Zina was very helpful and kind solving my problem fast.

Posturize
Greece
3 months using the app
DSers replied November 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Thanks for the advice for Lucy. She taught me how to map the product with the supplier. I appreciate her kindness and detailed instruction.

Double Fancy
United Kingdom
8 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 2, 2024

The support was awesome, im very grateful for your help.

Kind regars

MyNailpen.com
Germany
4 months using the app
DSers replied December 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 10, 2024

I had a fantastic experience with Chloe from the DSers customer service team. I ran into a problem with some order in my store, and she really went the extra mile to help me sort it out quickly and smoothly.
Thank you very much!

Wantrol
Hong Kong SAR
7 days using the app
DSers replied November 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 9, 2024

Şans Thank you very much, you helped me and the service was really excellent. I will use it a lot in my work. Thank you, wonderful application and excellent service.

TalkiFy
United States
23 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team