Reviews (31,259)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

November 28, 2024

Selena was incredibly helpful, and I am very happy with the assistance provided.

Shling
United States
About 1 year using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 26, 2024

Aimee was perfect, quick, very kind, attentive and immediately available! I recommend her!

BetterzzZ
France
4 months using the app
DSers replied November 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Just starting out using DSers and the customer service/help desk professionals/live chat makes the learning curve 10x easier when questions come up. Full blown out screenshots and instructions to my questions to make finding where I need to go that much easier too. Feeling super confident with their knowledgeable team. Thanks Adele, you were super helpful!

Shop The Bach
United States
About 2 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 11, 2024

I had a call with Raphael from the DSers team, and they were extremely helpful! I had numerous questions, and despite the high volume of calls and inquiries, he took the time to address each one with great patience.

Thank you, Raphael, for all your help. With your support, I feel much more confident about launching my store.

Damara Brand
United States
18 days using the app
DSers replied November 12, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Today, I worked with Vivian on my shipping issues. OMG, I'm absolutely blown away with the amount of information and assistance. When you are starting something new, there's nothing like professional, courteous assistance when your back is against the wall. Vivian makes DSers look good! Thank you again!

Konnected Shop
United States
14 days using the app
DSers replied October 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 9, 2024

I had troubles with getting orders set up for my TikTok shop and the DSers customer service patiently walked me through every step until I had all my issues resolved. Affordable app and great service! Wow!

Mystic Owl
United States
15 days using the app
DSers replied December 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 31, 2024

I had to downgrade my account and used the messenger chat feature. It was very easy to use and the customer service rep was very helpful and courteous.

Naked Dolphin
United States
8 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 9, 2024

I’ve been using the DSers dropshipping app for a few months now, and I’m genuinely impressed with its functionality and ease of use. Here’s why I think it’s a top choice for anyone in the dropshipping business:

Seamless Integration: DSers integrates flawlessly with major e-commerce platforms like Shopify and WooCommerce. The setup was straightforward, and syncing my store took no time at all.

Efficient Order Management: The bulk order processing feature is a lifesaver! I can place and manage orders in bulk, which significantly reduces the time spent on order fulfillment. This has allowed me to scale my business without getting bogged down in administrative tasks.

Advanced Product Customization: DSers offers robust tools for customizing product details and pricing. The ability to set up different pricing rules and manage product variations has streamlined my product management process.

Supplier Management: Finding and working with suppliers is much easier with DSers. The app provides a comprehensive list of suppliers and lets me compare prices and reviews, which helps in choosing the best options for my store.

User-Friendly Interface: The dashboard is intuitive and easy to navigate. Whether you’re a dropshipping newbie or a seasoned pro, you’ll find the features and layout user-friendly.

Reliable Support: The customer support team is responsive and knowledgeable. Any questions or issues I’ve had have been addressed promptly, which is always a plus.

Tokyowai
Germany
8 months using the app
DSers replied September 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Great service and highly trusted. Was great use and when we closed the relevant store, Blanca in support was an immediate help in assisting us to close the account. Very efficient and no hassle at all.

Hearvix Australia
Australia
5 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Awesome service with a number of issues, was able to assist with each one and solving issues i had struggled with for an hour. couldn't recommend more.

Ace of Tails | Joy in Every Wag
Australia
About 1 month using the app
DSers replied November 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team