Reviews (31,364)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 28, 2024

Ótimo atendimento, ultra rápido

zenitflux
Brazil
3 months using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 23, 2024

Luna from the Live Chat was friendly, helpful and responded quickly to try to help me with my problem. She answered with screenshots of what I needed to do, which was great.

coziecomfie
Australia
About 2 months using the app
DSers replied December 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 20, 2024

I will rate Myra 5 stars. I was chatting with another agent who was not responding to my questions. Myra came into the chat quickly clarified some answers to my previous questions. As well Myra was able to efficiently provide resolution-based answers for the remaining questions. Myra deserves 5 stars she is very knowledgeable and is a true asset to Dser.

Joe Rita Pet Supply
United States
4 months using the app
DSers replied November 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 19, 2024

I had the pleasure of receiving support from Cloe from the DSers staff. She helped me immensely in a short time to resolve several issues. She was very patient, professional, and incredibly kind—without her, I wouldn't have known how to move forward in solving my problems.

Shop Inside
Germany
4 months using the app
DSers replied November 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 26, 2024

Aimee was perfect, quick, very kind, attentive and immediately available! I recommend her!

BetterzzZ
France
4 months using the app
DSers replied November 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

L'assistance était très correcte et explicite et patient. Merci beaucoup. Je suis très contente

BEBE JEAJAD
France
10 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 21, 2024

Selena was very helpful, she walk me through my problem and was never shy to provide great answers when I asked something.

myHelestia
Germany
4 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 24, 2024

Luna was perfect she helped me quickly was very polite and I hope the next time I have a problem I have luna again she deserves a raise love goes out

Lenys
Germany
About 2 months using the app
DSers replied December 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 15, 2024

I love the simplicity of the explanation that Zina gave me. My experience was easy and effortless, that's a big deal to me. Zina made it easy for me to navigate through the issue I was having and solve the problem. Thank you . I feel secure and at ease using DSer. I am new to this and still figuring my way around. I'm happy with the customer service provided

Everything Is Natural
United States
2 months using the app
DSers replied December 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 17, 2024

I was very pleased with the clear and efficient way in which Rin converted the entire process. This demonstrates the high level of commitment and professionalism of the DSers team. Rin, know that this type of service makes all the difference and strengthens the trust in partners like you.

InovaShip
Brazil
2 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team